Business Support Assistant
| Posting date: | 08 April 2025 |
|---|---|
| Salary: | £24,404 to £25,183 per year |
| Hours: | Full time |
| Closing date: | 27 April 2025 |
| Location: | Chester, Cheshire |
| Remote working: | On-site only |
| Company: | Cheshire West and Chester |
| Job type: | Permanent |
| Job reference: | 3866 |
Summary
An exciting opportunity has arisen in Children’s Social Care for the role of Business Support Assistant based at HQ Offices, Chester.
The post holder will provide business and administrative support within Children’s Social Care. At each level the post holder will be expected to undertake any other duties and responsibilities commensurate with the grade which will assist the Directorate in meeting its objectives or contribute to the post holder's personal development.
Applications are invited from highly motivated, enthusiastic, and hardworking individuals, who have a proven ability to work to tight deadlines, demonstrate problem solving skills and be flexible in approach to tasks and business needs.
If you would like further information or to discuss this role, please contact Senior Business Support Officer Christine Buckley - christine.buckley@cheshirewestandchester.gov.uk or call 01244 973126.
Provide general administrative support including photocopying, filling, scanning, minute taking, developing and utilising standard letters and pre-formatted documents, PowerPoint presentations and reception duties to ensure the efficient and effective delivery of supports to ensure service needs are met and business levels maintained. Ultimately, undertake activities connected with supporting the work of the service ensuring that activities are properly operated to achieve optimum efficiency and effectiveness
Manage and respond to all enquiries to ensure prompt accurate communication standards are met and maintained. That up to date, accurate and relevant information is provided so that enquirers can be informed in their decision making.
Input and update service and customer data bases ensuring that the accuracy and integrity of the information is maintained. Retrieve and extract data in the form of summary reports, excel spreadsheets or word documents so that managers and external organisations and agencies can be assisted in their decision making to enable them to control budgets.
Respond to feedback about performance in a positive and sympathetic manner identifying potential areas for improvement to systems, functions and activities and referring to an appropriate supervisor or manager ensuring quality standards and service needs are met and business levels maintained.
Organise and assist in service and business process reviews and projects to ensure managers are supported in their planning to implement, streamlined, cost effective services.
Undertake activities connected with supporting the work of the team ensuring they are properly operated to achieve optimum efficiency and effectiveness.
Assist the service in delivering business processes, reviews and projects to ensure managers are supported in their planning to implement, streamlined, cost effective services.
The post holder will provide business and administrative support within Children’s Social Care. At each level the post holder will be expected to undertake any other duties and responsibilities commensurate with the grade which will assist the Directorate in meeting its objectives or contribute to the post holder's personal development.
Applications are invited from highly motivated, enthusiastic, and hardworking individuals, who have a proven ability to work to tight deadlines, demonstrate problem solving skills and be flexible in approach to tasks and business needs.
If you would like further information or to discuss this role, please contact Senior Business Support Officer Christine Buckley - christine.buckley@cheshirewestandchester.gov.uk or call 01244 973126.
Provide general administrative support including photocopying, filling, scanning, minute taking, developing and utilising standard letters and pre-formatted documents, PowerPoint presentations and reception duties to ensure the efficient and effective delivery of supports to ensure service needs are met and business levels maintained. Ultimately, undertake activities connected with supporting the work of the service ensuring that activities are properly operated to achieve optimum efficiency and effectiveness
Manage and respond to all enquiries to ensure prompt accurate communication standards are met and maintained. That up to date, accurate and relevant information is provided so that enquirers can be informed in their decision making.
Input and update service and customer data bases ensuring that the accuracy and integrity of the information is maintained. Retrieve and extract data in the form of summary reports, excel spreadsheets or word documents so that managers and external organisations and agencies can be assisted in their decision making to enable them to control budgets.
Respond to feedback about performance in a positive and sympathetic manner identifying potential areas for improvement to systems, functions and activities and referring to an appropriate supervisor or manager ensuring quality standards and service needs are met and business levels maintained.
Organise and assist in service and business process reviews and projects to ensure managers are supported in their planning to implement, streamlined, cost effective services.
Undertake activities connected with supporting the work of the team ensuring they are properly operated to achieve optimum efficiency and effectiveness.
Assist the service in delivering business processes, reviews and projects to ensure managers are supported in their planning to implement, streamlined, cost effective services.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.