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Medical Secretary

Job details
Posting date: 07 April 2025
Salary: £25,000.00 per year
Additional salary information: £25000.00 a year
Hours: Full time
Closing date: 18 April 2025
Location: Lampeter, SA48 7AA
Company: NHS Jobs
Job type: Permanent
Job reference: A0719-25-0001

Summary

Job Title: Medical Secretary Responsible to:Practice Manager Hours: Full Time (37 hours)/ Part Time Purpose of the Job To provide a high standard of secretarial support to the practice. The following list of duties should not be regarded as definitive as they may be reviewed from time to time to take account of changing circumstances. Main Duties and Responsibilities Open all post received by the post office, date stamp and disseminate as appropriate. Process, scan and accurately Read code all admin/clinical correspondence received daily onto the clinical system Distribute clinical documents electronically to appropriate clinician for actioning. Audio/ copy typing patient referrals and the use of the electronic referral system WCCG. Daily checking of the WCCG system for referral updates and discharge letters to be saved onto the clinical system. Daily monitoring of the Secretary email account. Deal with patient queries regarding referrals, liaising with other NHS and Private establishments. Maintain spreadsheet of Child Missing Alerts. Attend practice/staff meetings and take minutes. Ensure sensitive and confidential information relating to patients, carers, and practice staff is dealt with in the strictest and most confidential manner. Any other duty which may be required to ensure that the practice is run efficiently and pleasantly for patients, doctors, and staff Confidentiality While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their cares, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health and Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy to include: Using personal security systems within the workplace according to Practice guidlines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity The post-holder will support the equality, diversity and rights of patients, carers, and colleagues to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Undertaking all mandatory training sessions necessary. Participation in an annual individual performance review, including taking responsibility for maintaining a record of own learning, development and performance and demonstrating skills and activities to others who are undertaking similar work. Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance. Work effectively with individuals in other agencies to meet patient needs. Effectively manage own time, workload, and resources. Communication The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services The post-holder will: Apply Practice policies, standards, and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audits where appropriate. This job description reflects the current main organisational priorities for the post. In the context of rapid change taking place within the NHS/Practice, these priories will develop and change in consultation with the post-holder in line with service business needs and priorities.