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Operations Coordinator

Job details
Posting date: 07 April 2025
Salary: Not specified
Additional salary information: salaried
Hours: Full time
Closing date: 07 May 2025
Location: Ashby-De-La-Zouch, Leicestershire
Remote working: Hybrid - work remotely up to 2 days per week
Company: CEVA Logistics
Job type: Permanent
Job reference:

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Summary

YOUR ROLE





Our Control Tower based in Ashby de la Zouch is looking for an Operations Coordinator where you will ensure operational services are executed in an effective and efficient manner across several transport service providers and different modes of transport, while maintaining a high level of quality and meeting performance and cost targets.



This role will see you working Monday to Friday along with one weekend shift every four weeks.





WHAT ARE YOU GOING TO DO?



Reporting into Regional Operations Supervisor you will oversee daily operations within the control tower to ensure on time delivery and timely follow ups with suppliers and other stakeholders. This includes shipment booking, event (milestone) management, as well as timely escalation of issues.





Investigate and resolve quality-related issues reported by the customer.
Prioritise quality notifications and adjust schedules to meet customer requirements promptly.
First point of contact for customers, carriers, suppliers and other stakeholders.
Monitor transport execution to ensure adherence of all supply chain stakeholders to established work standards and work instructions.
Ensure tracking event updates (milestones) are provided on time and correctly by suppliers and carriers.
Follow up on missing events and investigate data inconsistencies.
Provide input to Supervisors in the preparation of reporting, monthly reviews and quarterly business reviews.


WHAT ARE WE LOOKING FOR?



Our ideal candidate will be a highly experienced and customer centric individual who has demonstrable experience operating in a customer facing role within transport, logistics or freight forwarding. You’ll need to be a confident and approachable individual who can effectively communicate with people across all levels internally and externally and have a solid understanding of supply chain management.



WHAT DO WE HAVE TO OFFER?



With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.



ABOUT TOMORROW



We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.





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