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Housing Benefits Admin Officer
| Posting date: | 02 April 2025 |
|---|---|
| Salary: | £16.26 per hour |
| Additional salary information: | per hour PAYE |
| Hours: | Full time |
| Closing date: | 01 May 2025 |
| Location: | Walsall, West Midlands, WS1 1TP |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Walsall RQ1493236 |
Summary
What's involved with this role:
Temporary Housing Benefits Admin Officer
Walsall RQ1493236
Please do not apply for this role unless your CV meets the following general requirements, listed below:
You must be UK based and have the right to work in the UK.
For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
This is a temporary role. Please do not apply if you are seeking a permanent position.
Basic DBS required for this role.
Key Requirements:
Experience of processing housing benefit claims
Previous experience in housing benefits, welfare administration, or social housing is highly desirable.
Knowledge of relevant housing benefit legislation and welfare systems.
Strong analytical and problem-solving skills, with an eye for detail.
Experience using housing benefits software and MS Office applications (Excel, Word, etc.).
We are seeking a dedicated and detail-oriented Housing Benefits Admin Officer to join our team. In this vital role, candidates will be responsible for assessing and processing housing benefit claims, ensuring that residents receive the support they are entitled to under relevant housing and welfare regulations. You’ll be part of a dynamic team committed to providing high-quality service to our community and ensuring that claims are processed in a timely and efficient manner.
Key Responsibilities:
Assess housing benefit applications and ensure that claims comply with current legislation and policies.
Provide clear advice and guidance to claimants and landlords regarding eligibility, documentation, and the claims process.
Process claims promptly and accurately, identifying any discrepancies or potential fraud.
Maintain up-to-date and accurate records for all applications and correspondence.
Handle customer inquiries in a professional and empathetic manner, offering support throughout the claims process.
Work with other departments and agencies as needed to resolve complex or outstanding issues.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion.
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Job Ref: Walsall RQ1493236
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.