Reception Manager
| Posting date: | 01 April 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 25 April 2025 |
| Location: | London, N7 9EW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3551-25-0003 |
Summary
We are seeking a dedicated Reception Manager with experience in a GP surgery, with a commitment to upholding high standards of patient care. This role is pivotal in ensuring the smooth functioning of our clinic's reception and administrative operations. The ideal candidate will possess excellent organizational skills, leadership abilities, and a passion for delivering exceptional patient experiences in a GP setting. Key Responsibilities: 1. Reception Management: Supervise reception staff to ensure a welcoming and efficient front desk environment. Oversee patient appointment scheduling, check-in/out procedures, and phone call management. Address any issues or concerns raised by patients or visitors in a timely and professional manner. 2. Administrative Operations: Develop and implement streamlined administrative procedures to enhance efficiency and productivity. Utilize EMIS for running reports and managing patient records. Utilize phone systems for efficient communication and coordination. Manage office supplies, equipment maintenance, and facilities to support daily clinic operations. Ensure accurate record-keeping and data management, including patient records and administrative documents. Qualifications: Previous experience in reception and administrative roles, preferably in a GP surgery or healthcare setting. Strong leadership and interpersonal skills, with the ability to motivate and empower a team. Excellent organizational abilities and attention to detail. Proficiency in office software, EMIS, and phone systems. Ability to manage multiple priorities in a fast-paced environment. Commitment to upholding ethical standards and maintaining patient confidentiality. If you are a proactive and organized professional with experience in a GP surgery, and a commitment to delivering exceptional patient experiences, we encourage you to apply for this rewarding role. Join our team and make a meaningful impact on the patient experience by ensuring efficient and compassionate care through effective reception and administrative management.