Dewislen

Housing Support & Inclusion Officer

Manylion swydd
Dyddiad hysbysebu: 01 Ebrill 2025
Cyflog: £20.72 yr awr
Gwybodaeth ychwanegol am y cyflog: per hour PAYE
Oriau: Llawn Amser
Dyddiad cau: 30 Ebrill 2025
Lleoliad: Bournemouth, Dorset, BH2 6DY
Cwmni: Triumph Consultants Ltd
Math o swydd: Dros dro
Cyfeirnod swydd: Bournemouth 5265314

Gwneud cais am y swydd hon

Crynodeb



What's involved with this role:

Temporary Housing Support & Inclusion Officer

Bournemouth 5265314

Please note the pay rate is provisional only and the ad will be amended with the confirmed rate, once received.

Please do not apply for this role unless your CV meets the following general requirements, listed below:

You must be UK based and have the right to work in the UK.
For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
This is a temporary role. Please do not apply if you are seeking a permanent position.
Enhanced DBS disclosure required for this role.
Candidates must be able to travel throughout BCP area and further distances where needed. Must be able to either using public or other forms of transport where they are viable, or by holding a valid UK driving licence with access to own car.



Key Requirements:

Previous experience in housing, homelessness services, or social care.
Knowledge of housing law, the housing options process, and relevant local government policies.
Excellent communication and interpersonal skills, with the ability to manage difficult situations and build rapport with clients.
Proficiency in Microsoft Office and case management software.
Experience providing excellent customer service and dealing with members of the public both face to face and over the phone.



The Housing Support & Inclusion Officer will be responsible for supporting individuals and families facing housing challenges, ensuring they have access to the necessary resources and assistance to secure stable housing.

Key Responsibilities:

Be responsible for managing a caseload and to conduct planned regular home visits.
To lone work adhering to the Council’s Lone Working policy.
Work with customers to follow and contribute to their housing and support plans to prevent and relieve homelessness.
Assist households to maintain the current accommodation in all sectors to prevent homelessness by regular consistent contact.
To assist clients in the private sector to prevent eviction by supporting to rectify tenancy issues.
Ensure that households at risk or threatened with homelessness are assisted to maximise their income and rectify benefit issues to prevent eviction and sustain tenancies.
Provide specialist advice on matters relating directly to tenancy advice.
Be responsible for the effective delivery of a high-quality resettlement support and resettlement service for homeless people.
Support households in emergency and temporary accommodation in finding alternative settled accommodation including the Private Rented Sector, support housing and Social Housing.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.

Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days, please assume that you have not been shortlisted on this occasion.


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Job Ref: Bournemouth 5265314


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Gwneud cais am y swydd hon