Level 2 Customer Service Apprenticeship at The Crown Medical Centre
| Posting date: | 31 March 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 30 April 2025 |
| Location: | Taunton, Somerset |
| Remote working: | On-site only |
| Company: | Somerset Skills and Learning |
| Job type: | Apprenticeship |
| Job reference: |
Summary
We are a friendly practice looking to recruit an enthusiastic and motivated individual. The post will be predominantly a receptionist role but may include some admin work and other duties.
Main responsibilities to include:
- Front of house customer service and signposting
- Helping patients with queries on the phone/face to face
- Booking appointments
- General admin duties
This is a very busy practice with 8 doctors and over 10,000 patients which can make the role challenging at times. The successful candidate will be able to cope well under pressure, prioritise, and think on their feet.
We are looking for someone who is comfortable using different IT systems, has excellent customer service skills and an enthusiasm to learn.
Previous experience in a similar role is an advantage although full training will be given.
We offer 25 days annual leave (pro rata) and membership of the NHS Pension Scheme.
This role may be closed early if a sufficient number of applications are received.
Main responsibilities to include:
- Front of house customer service and signposting
- Helping patients with queries on the phone/face to face
- Booking appointments
- General admin duties
This is a very busy practice with 8 doctors and over 10,000 patients which can make the role challenging at times. The successful candidate will be able to cope well under pressure, prioritise, and think on their feet.
We are looking for someone who is comfortable using different IT systems, has excellent customer service skills and an enthusiasm to learn.
Previous experience in a similar role is an advantage although full training will be given.
We offer 25 days annual leave (pro rata) and membership of the NHS Pension Scheme.
This role may be closed early if a sufficient number of applications are received.