Internal Sales Customer Onboarding Team Lead
| Posting date: | 28 March 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive + Bonus + Benefits |
| Hours: | Full time |
| Closing date: | 27 April 2025 |
| Location: | B37 7YE |
| Remote working: | On-site only |
| Company: | Daikin Airconditioning UK Ltd |
| Job type: | Permanent |
| Job reference: | 146332 |
Summary
Salary: Competitive + Bonus + Benefits
Do you want a role where you can utilise your strong leadership, communication, and organizational skills, along with your sales background in business development and proficiency in computer applications?
Would you like the opportunity to help shape the future of customer onboarding with Daikin, and drive success by empowering your team and our customers?
What’s In It For You?
Daikin UK care about what they do and who helps them to do it, so they put great emphasis on rewarding their employees every step of the way. This includes:
• Highly competitive annual bonus
• 7% Employer Contributions to Pension
• Full product training on all Daikin products
• Comprehensive Private Medical and Personal Accident Insurance plans
• Investment in your training and development to encourage and support your career progression within the company
What Will You Be Doing?
This job involves leading the recruitment and onboarding of installers, as well as managing the initial customer journey
You will:
• Provide expert support on Daikin systems and oversee the onboarding process.
• Ensuring smooth customer transitions to sales teams and maintaining strong customer relationships.
• Analysing data to identify new customer prospects
• Collaborating with various internal teams like sales, customer service, and marketing
• Your role also includes maintaining ethical standards, creating documentation, and utilizing technical tools like SAP and Excel for data analysis and reporting.
The Ideal Candidate:
The ideal candidate for this role is a proactive and strategic leader with a strong background in sales, business development, and customer onboarding. They should excel in leading and training teams, managing customer journeys, and driving customer satisfaction
Who are we?
Daikin UK Ltd provides innovative, premium quality, indoor climate management solutions to meet the changing needs of our residential, commercial, and industrial customers. Over 90 years of precision and innovation has helped Daikin UK build a worldwide reputation for quality and technology.