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Application Coordinator (Mobility)
| Posting date: | 28 March 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £14.30 per hour |
| Hours: | Part time |
| Closing date: | 27 April 2025 |
| Location: | Cannock |
| Company: | Newlife the Charity for Disabled Children |
| Job type: | Permanent |
| Job reference: | 556 |
Summary
Job Advert
Role Title
Application Co-ordinator
Reports To
Child and Family Support Manager
Division
Charity
Team
Child and Family Support Team
Location
Cannock
ROLE PURPOSE
The principal responsibility of the Application Co-ordinator is to be the main point of contact for all individual equipment loan
and grant applicants/applications to Newlife. Working with internal and external stakeholders you will ensure that applications
are processed efficiently from start to end, in line with our processes and eligibility criteria. This role will be the main point
of contact for both families, professionals and suppliers once applications have been received. The role is fixed term, ending
21st January 2026.
ROLE KEY ACCOUNTABILITIES
* Build and maintain relationships with parent/carers by preferred method of communication from start to end of process.
* Ensure any grant/loan applications meets eligibility criteria.
* Ensure all applications received are complete, and that personal/identifiable details are accurate.
* Ensure that any potential duplicate entries are explored and resolved before proceeding.
* Make a non-judgemental decision on applications in line with approvals process.
* Review, agree/challenge decision regarding prioritisation of equipment provision .
* Ensure relevant funds are available through finance before progressing application to authorisation.
* Co-ordinate assessments in liaison with suppliers and professionals.
* Be a key point of contact, building effective relationships with suppliers to ensure a facilitated process for the family from
start to end.
* Identify opportunities for advocacy referrals.
* Conduct impact reviews with family
* Identify and produce a written good news summary and liaise with marketing.
* Hit relevant targets set for this role.
* Attend awareness events.
* Raise safeguarding concerns to the Newlife’s Safeguarding Lead.
At times Newlife may request you carry out additional duties in line with this role.
TEAM MEMBER REQUIREMENTS
Knowledge & Experience
* Knowledge of issues relating to children and/or disability.
* Experience of building and maintaining relationships with internal and external stakeholders
* Understand safeguarding processes/pathways.
* Experience of impact measurement and reporting
* Experience adhering to GDPR and confidentiality
* Able to communicate effectively with various professionals
Skills
* Able to prioritise and work at pace.
* Confidently communicate with Families/Professionals.
* Able to de-escalate emotional conversations through resolution, signposting to others and being a good listener.
* Excellent written and verbal skills
* Managing family and professional expectations
* Attention to detail.
* Ability to keep accurate and up to date records
* Competent using office software/ database
Attributes
* Professionalism
* Positive attitude and self-motivated
* Open-minded
* Collaborative
* Compassionate
* Flexible
* Empathetic
* Well organised
* Excellent team player
* Resilient
Role Title
Application Co-ordinator
Reports To
Child and Family Support Manager
Division
Charity
Team
Child and Family Support Team
Location
Cannock
ROLE PURPOSE
The principal responsibility of the Application Co-ordinator is to be the main point of contact for all individual equipment loan
and grant applicants/applications to Newlife. Working with internal and external stakeholders you will ensure that applications
are processed efficiently from start to end, in line with our processes and eligibility criteria. This role will be the main point
of contact for both families, professionals and suppliers once applications have been received. The role is fixed term, ending
21st January 2026.
ROLE KEY ACCOUNTABILITIES
* Build and maintain relationships with parent/carers by preferred method of communication from start to end of process.
* Ensure any grant/loan applications meets eligibility criteria.
* Ensure all applications received are complete, and that personal/identifiable details are accurate.
* Ensure that any potential duplicate entries are explored and resolved before proceeding.
* Make a non-judgemental decision on applications in line with approvals process.
* Review, agree/challenge decision regarding prioritisation of equipment provision .
* Ensure relevant funds are available through finance before progressing application to authorisation.
* Co-ordinate assessments in liaison with suppliers and professionals.
* Be a key point of contact, building effective relationships with suppliers to ensure a facilitated process for the family from
start to end.
* Identify opportunities for advocacy referrals.
* Conduct impact reviews with family
* Identify and produce a written good news summary and liaise with marketing.
* Hit relevant targets set for this role.
* Attend awareness events.
* Raise safeguarding concerns to the Newlife’s Safeguarding Lead.
At times Newlife may request you carry out additional duties in line with this role.
TEAM MEMBER REQUIREMENTS
Knowledge & Experience
* Knowledge of issues relating to children and/or disability.
* Experience of building and maintaining relationships with internal and external stakeholders
* Understand safeguarding processes/pathways.
* Experience of impact measurement and reporting
* Experience adhering to GDPR and confidentiality
* Able to communicate effectively with various professionals
Skills
* Able to prioritise and work at pace.
* Confidently communicate with Families/Professionals.
* Able to de-escalate emotional conversations through resolution, signposting to others and being a good listener.
* Excellent written and verbal skills
* Managing family and professional expectations
* Attention to detail.
* Ability to keep accurate and up to date records
* Competent using office software/ database
Attributes
* Professionalism
* Positive attitude and self-motivated
* Open-minded
* Collaborative
* Compassionate
* Flexible
* Empathetic
* Well organised
* Excellent team player
* Resilient
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.