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Fingerprint Comparison Officer

Job details
Posting date: 26 March 2025
Salary: £41,300 to £44,191 per year
Additional salary information: Plus AHW allowance of approximately 19.12% Recruitment retention allowance £1600
Hours: Full time
Closing date: 09 April 2025
Location: Croydon
Company: Government Recruitment Service
Job type: Permanent
Job reference: 397508/1

Summary

The Customer Services Group brings together Asylum & Human Rights, Asylum Support and Dispersal, Asylum Accommodation Centres, Resettlement Group, Passports, Citizenship & Civil Registration, Customer Operations Support Services and UK Visas & Immigration. As a major operational arm of the Home Office, we play a vital role in supporting the economy and cultural life of the UK.

This is an exciting opportunity for an enthusiastic and motivated individual to join a business critical Home Office technical team supporting front-line operations. The Immigration Fingerprint Bureau (IFB), is a specialist unit within UK Visas & Immigration (UKVI) providing an essential biometric checking service to UKVI, Border Force, and Immigration Enforcement and on occasions UK law enforcement. Its core responsibility is to:

• Fix an identity to an individual at the earliest opportunity.
• Identify those who are attempting to deceive and facilitate the legitimate travel of others.

IFB comprises of a small team of highly motivated Fingerprint Experts and Technicians. It is the only non-criminal fingerprint bureau in the UK and is accredited to ISO 9001:2015 standard.

You will be experienced in fingerprint comparison, you will undertake the duties required to ensure an efficient, effective biometric checking and enquiry service for operational teams, carrying out both fingerprint verification and validation activities and supervising Fingerprint Technicians as part of this process.

The primary system used in IFB is the Immigration & Asylum Biometric System (IABS) and you will receive training in its full functionality. This will include basic facial matching training to enable you to process face comparisons on IABS. You will use your technical skills to ensure biometric products are issued to genuine applicants. For individuals who are encountered by UK Border Force, you will be responsible for confirming identity, so they can be dealt with under the Asylum application process.

You will work with the Quality Manager and Team leader to review existing operating procedures, and the introduction of new procedures to refine working practices, in order to meet the national ISO 9001:2015 accreditation standard. Any other duties as reasonably necessary for the fulfilment of your role.

Key responsibilities:

  • Conducting Fingerprint comparisons using IABS.
  • Completing facial matching checks on IABS (subject to training);
  • Investigating any bio-metric queries. You will be given training to interrogate Home Office databases to enable you to arrive at a conclusion, using both bio-metric evidence and case history.
  • Performing the role of Office Manager; Assessing and prioritising the workflow coming into the Bureau, allocating resources accordingly, taking responsibility for meeting service level agreements.
  • Providing witness statements and present fingerprint evidence at Immigration Tribunals.
  • Completing other duties as reasonably necessary for the fulfilment of your role.

Training

There will be scope for you to undertake training to develop your skills in management, to enable you to line manage and mentor junior colleagues.

Working Pattern

Due to the business requirements of this role, it is only available on a full-time basis.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.