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Receptionist- Care Navigator (Chessington Park Surgery)
| Posting date: | 25 March 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 14 April 2025 |
| Location: | Chessington, KT9 2GY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0276-25-0023 |
Summary
Main duties of the job Duties: Greet all patients on arrival ensuring that they are booked in. Answer the telephone, dealing with or redirecting to relevant person all enquires, making appointments and recording any information required when necessary. Handle requests for home visits using practice policy. Register new patients following practice process. Offer new patient health check with our healthcare assistant. Flexibility within the reception staff rota when required to cover colleagues holiday or sick leave. Administration Duties Open mail and distribute as appropriate, leaving Private & Confidential to be opened by addressee or Practice Manager. Print off patient summary for any home visit if required. Prepare and produce repeat prescriptions in line with practice policy and hand to the doctor on duty to sign and verify. Scan medical records, hospital reports and letters. Collate medical records received from Health Authority and set aside for summarising. Extract medical record and print any attachments from the clinical system for deducted patients, and return to the Health authority. Book interpreters to attend consultations when requested. Ensure that Temporary Service forms are completed and filed until due for submission to the Health authority. Recall patients as deemed necessary. Maintain computer database. Arrange transport for hospital appointments when appropriate. Maintain stationary supplies in reception areas. Ensure that correspondence is mailed out as necessary