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Quality Assurance Officer
| Posting date: | 25 March 2025 |
|---|---|
| Salary: | £25,625 per hour |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 23 April 2025 |
| Location: | Pudsey, West Yorkshire, LS28 6AT |
| Company: | Lantern UK |
| Job type: | Permanent |
| Job reference: | 1091910 |
Summary
Quality Assurance Officer
Ready for your next challenge in Quality Assurance? Join Lantern, a market-leading Debt Pur-chaser and Service Provider, as a Quality Assurance Officer and make a real impact on our cus-tomers’ lives!
As the Quality Assurance Officer you will monitor verbal and non-verbal communications, in a multi-channel environment to provide assurance of Lantern Group commitment to providing cus-tomers with the best possible outcomes. Manage client relationships through managing expecta-tions, effective communication and transparency.
Who are we looking for?
• Strong communication and be resilient and flexible
• Proven track record of client relationships
• Strong planning and preparation skills
• Track record of achieving targets and standards through compliant behaviours
What’s in it for you?
Location: Pudsey, Leeds (LS28)
Salary: £25,625 + up to 10% annual bonus
Hybrid working with 33 days holiday (rising to 36 with service)
AND a range of perks including a comprehensive healthcare plan, cashback on dental and optical, free breakfast bar, casual dress, financial wellbeing discounts, fitness perks, and regular incentives and recognition awards!
Ready to join a team which makes a difference in its customer’s lives every day, always treating their circumstances with empath and understanding? Then we can’t wait to hear from you!
Ready for your next challenge in Quality Assurance? Join Lantern, a market-leading Debt Pur-chaser and Service Provider, as a Quality Assurance Officer and make a real impact on our cus-tomers’ lives!
As the Quality Assurance Officer you will monitor verbal and non-verbal communications, in a multi-channel environment to provide assurance of Lantern Group commitment to providing cus-tomers with the best possible outcomes. Manage client relationships through managing expecta-tions, effective communication and transparency.
Who are we looking for?
• Strong communication and be resilient and flexible
• Proven track record of client relationships
• Strong planning and preparation skills
• Track record of achieving targets and standards through compliant behaviours
What’s in it for you?
Location: Pudsey, Leeds (LS28)
Salary: £25,625 + up to 10% annual bonus
Hybrid working with 33 days holiday (rising to 36 with service)
AND a range of perks including a comprehensive healthcare plan, cashback on dental and optical, free breakfast bar, casual dress, financial wellbeing discounts, fitness perks, and regular incentives and recognition awards!
Ready to join a team which makes a difference in its customer’s lives every day, always treating their circumstances with empath and understanding? Then we can’t wait to hear from you!