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Customer Care Coordinator
| Posting date: | 24 March 2025 |
|---|---|
| Salary: | £20,000 to £25,000 per year |
| Hours: | Part time |
| Closing date: | 23 April 2025 |
| Location: | Hemel Hempstead, Hertfordshire, HP2 7DX |
| Company: | Daniel Owen Ltd |
| Job type: | Permanent |
| Job reference: | LLCCC_1742814406 |
Summary
Customer Care Coordinator
Based in Hemel Hempstead
Permanent
Part time - 3 days per week
£20-25K per annum
Experience Required:
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Experience of working in a professional secretarial/administration role
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Previous experience in a demanding and fast paced customer service environment
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Excellent communication skills, both written and verbal
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Intermediate to advanced level of proficiency with MS Office programs, with excellent keyboard skills
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Assertive and tenacious individual, with an ability to influence others and be resilient to challenging Customer demands
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Self-discipline, with excellent time management skills and the ability to coordinate a number of priorities
You will be responsible for:
- Leading Customer satisfaction
- Ensuring all information is up to date
- Being first point of contact for Residents and contractors
- Dealing with complaints with repair works