Operations Manager
| Posting date: | 22 March 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £50000.00 per annum plus bonus |
| Hours: | Full time |
| Closing date: | 11 April 2025 |
| Location: | Norwich, NR14 8PQ |
| Company: | The QHotels Collection |
| Job type: | Permanent |
| Job reference: | 2414669 |
Summary
Are you a strong leader who knows how to lead, empower, and inspire your team?
There has never been a more exciting time to join our fabulous team at the beautiful Dunston Hall Hotel, Spa & Golf Resort.
The previous 12 months has been great for Dunston Hall, which has gone from strength to strength. We have brought the Spa operation back inhouse, which has also had investment and is thriving! We’ve invested within the restaurant area as well as the Golf operation where we now have a Trackman Driving Range.
With further investment planned for the coming year, this is the ultimate time to join!
The important stuff:
- c£50k salary plus bonus
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection including F&B and golf
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available – Aspiring Leaders Level 5 development programme where you could become one of our future General Managers!
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
You will be a strong operational leader, overseeing the day-to-day operations of the hotel across a multitude of departments, including food & beverage, housekeeping, kitchen, maintenance and front of house. You’ll be an engaging Manager, a natural with building strong relationships, working together with the Head of Departments to ensure guest experience is at the forefront!
Is this the role for me?
- Previous experience – either as a General Manager within a smaller property or an experienced Operations Manager who is seeking their next challenge
- A ‘hands on’ leader
- Commercially astute
- People management experience
- Strong knowledge of the industry, latest trends
- Highly passionate & driven about hospitality
Curious to find out more?
Dunston Hall Hotel, Spa & Golf Resort is located in Norwich and is 4*, 166-bedroom property. Our hotel has beautiful garden views with an 18-hole golf course and the dining options include the Brasserie restaurant, Bunkers bar and a terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.