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Healthcare Assistant Band 3 | Chelsea and Westminster Hospital NHS Foundation Trust

Posting date:	20 March 2025
Salary:	Not specified
Additional salary information:	£29,485 - £31,088 incl. HCAS
Hours:	Full time
Closing date:	19 April 2025
Location:	London, SW10 9NH
Company:	Chelsea and Westminster Hospital NHS Foundation Trust
Job type:	Permanent
Job reference:	6851041/289-PL-1367

Summary

Healthcare Assistant, Band 3

A great opportunity has arisen for a Band 3 Healthcare Assistant to join the diverse team in Treatment Centre, which is an expanding unit undergoing an exciting renovation. Treatment Centre is a busy unit with seven operating theatres, offering day-case surgeries and overnight stays for elective and trauma surgery patients. We are looking for an enthusiastic individual with a minimum of one year’s experience in a hospital ward/inpatient setting.



PLEASE NOTE VACANCY WILL CLOSE ONCE SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED

· Provide high quality clinical care to patients, in line with the Trust values and in accordance with professional regulations

·

Accept delegated responsibility for specific activities/areas from the lead nurse



· Work in line with Trust policies, objectives, protocols and local guidelines, whilst also being aware of the importance of their role in supporting members of the team, and always adhering to the Trust values

Work autonomously and with others to always deliver high standards of care to patients.



· Communicate in line with Trust values, to patients, carers and staff at all times.



· Take every opportunity to continue to develop, practice and expand their own general and specialist nursing skills



Maintain high standards of professional and ethical responsibility, and accountability

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Clinical
• · To have knowledge of the medical equipment required, and to ensure this equipment is always available and in good working order
• · Use clinical standards to participate in the process of monitoring the quality of care delivered. Act to ensure that nursing practice is of the highest standard, in line with Trust and CQC standards.
• · Assist with the evaluation of care and initiate any action required, for example liaising with the multidisciplinary team as appropriate.
• · Undertake any reasonable and relevant clinical or non-clinical functions commensurate with their banding
• · Recognise and act on situations that may be detrimental to the health and well-being of the individual
• · Report accidents, incidents and losses, in line with Trust policy
• · Take on extra duties/responsibilities as delegated and agreed by the Senior Sister / Matron within their capability/limitations.
• Professional
• Maintain professional behaviour at all times and promote a positive image of Chelsea and Westminster Hospital NHS Foundational Trust at all times, in line with Trust values
• · Contribute to a high quality safe working environment in which patients receive a high standard of care
• · Understand and practice in accordance with Trust and Treatment Centre policies and procedures
• · Maintain a safe working environment recognising the health and safety requirements of patients, staff and visitors
• · Ensure all strategies, policies and protocols relating to infection control are implemented and monitored and that appropriate and timely action is taken in response to ensure the prevention of control of infection
• · Protect patient confidentiality and act according to the Data Protection Act
• · Understand local audit processes and participate in Trust audits locally
• · Work with members of the team implementing a quality approach to service provision, in line with Trust Quality Care Standards
• · Report all complaints, incidents or accidents to the Lead Nurse and take appropriate action

Education and Development
• · Be responsible for, and demonstrate personal professional development, maintain up to date clinical skills and ensure mandatory training is always current
• · Ensure own appraisal is up to date


Communication
• Ensure that communication is effective between the patient, relatives and members of the multidisciplinary team
• · Ensure communication is used effectively in the interest of patient care, including the use of clinical incident reporting if necessary
• · Demonstrate politeness, courtesy and sensitivity in dealing with patients/clients, visitors/relatives and colleagues, maintaining good customer relations and recognising individuality and rights for each patient in line with Trust Values
• · Work cohesively with all members of the breast team in ensuring that the very best services are provided to patients at all times
• · Work effectively within a diverse environment
• · Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward
• · Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions
Other

· It is your responsibility to familiarise and read all of the required policies and procedures, and to know how to gain access to copies of this information

· These duties are not exhaustive and will be reviewed with the post holder, allowing for amendments within the broad scope and band level of the role



PLEASE SEE THE JOB DESCRIPTION FOR DETAILS OF THE POST






This advert closes on Thursday 3 Apr 2025