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Receptionist

Job details
Posting date: 20 March 2025
Salary: £26,005 to £27,564 per year, pro rata
Additional salary information: including London Weighting where appropriate
Hours: Part time
Closing date: 11 April 2025
Location: Greenwich, South East London
Remote working: On-site only
Company: Via
Job type: Permanent
Job reference: JOB0152

Summary

Are you someone who is kind and supportive of others?

The Role
We are looking for a part-time receptionist who will welcome people to our service and deliver excellent customer care.

We require someone that is responsive to the need of those who use our service and can show care and compassion as well as be able to remain calm when it gets busy/challenging. This is a vital part of our service as it is the first point of contact for our vulnerable client group and being able to show compassion and care will help engage people into treatment with a view to make life-long changes for the better.

You will:
• be the first face of the service providing a warm, friendly and welcoming professional engagement.
• support the service delivery by managing calls, processing incoming and outgoing mail, ordering of required items, record keeping and coordinating service diaries.

Please view the attached Job Description for full details.

The Service
Via Greenwich is a fully integrated substance misuse service, providing clinical and psychosocial interventions, operating from a main treatment hub in Woolwich. The team actively promotes recovery and works with individuals that are directly and indirectly affected by substance misuse, working with the local community to improve the health, wellbeing and functioning of Greenwich residents, irrespective of circumstance.

Via Greenwich Navigation team will aim to improve service integration across LB Greenwich. The navigation team will engage and connect with partners across the borough to create sustainable pathways. They will ensure wrap around support for complex people including those in the Criminal Justice system.

Location
Via Greenwich, 821 Woolwich Road, London, SE7 8LJ.

To see the generous range of benefits we offer at Via including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our Benefits Package

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Via we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

For an informal chat about the role please contact Kabir Bhaila, Senior Data Administrator via Kabir.Bhaila@viaorg.uk

The closing date for applications is Sunday 20 April at midnight.

Interviews are likely to take place on the week commencing 21 April.

All our applications are sifted by humans. Please send us applications that reflect your own knowledge experience and values and not applications that have been generated by artificial intelligence (AI).

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.