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Medical Receptionist - MOD Abbey Wood

Manylion swydd
Dyddiad hysbysebu: 19 Mawrth 2025
Cyflog: £12.00 yr awr
Gwybodaeth ychwanegol am y cyflog: £12.00 an hour
Oriau: Llawn Amser
Dyddiad cau: 03 Ebrill 2025
Lleoliad: Bristol, BS34 8JH
Cwmni: NHS Jobs
Math o swydd: Parhaol
Cyfeirnod swydd: A0695-25-0001

Crynodeb

KEY TASKS: Provide a professional, friendly and empathetic reception service to our patients and visitors. Help all team members with administrative support as needed by the demands of the Practice. Book appointments, respond to patient queries, signpost and provide guidance. Receive and manage post, action and respond to emails. Maintain confidentiality of all patient records and data at all times. Take responsibility for updating the patient information/compliment boards and patient leaflets. Manage minor patient complaints/comments at front desk. Maintain the team website with current information. Deal with day-to-day IT problems, such as reporting printer/scanner failures. Be aware of Health and Safety procedures/Risk Management. Report significant events. Be committed to training and education. Remain up to date with mandatory training. Attend, participate in and contribute to all staff meetings. Provide feedback as requested for practice development plans and reports. Feel confident and free to speak up regarding concerns. Show kindness and be prepared to sign up to the team agreed standard of behaviours/D&I policies.