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Application Operations Engineer
| Posting date: | 17 March 2025 |
|---|---|
| Salary: | £36,944 to £42,244 per year |
| Additional salary information: | plus a £5000 Digital, Data and Technology (DDaT) pay supplement after a 3 month qualifying period |
| Hours: | Full time |
| Closing date: | 07 April 2025 |
| Location: | Glasgow, Dundee, Scotland |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Scottish Government |
| Job type: | Permanent |
| Job reference: | 850 |
Summary
Salary - £36,944 - £42,244 (plus a £5000 Digital, Data and Technology (DDaT) pay supplement after a 3 month qualifying period)
Location - Dundee or Glasgow
Hours - 35 hours per week
Closing Date - 7th April 2025 at 23:55
Reference - 850
Employment Type - Permanent
Overview
Are you an IT engineer with a keen attention to detail and excellent problem-solving skills? Do you have working knowledge of databases that you want to develop further, whilst gaining experience in other technologies (AWS, Linux, Jenkins, Ansible, Terraform, etc)?
Social Security Scotland are recruiting two Database Administrators to join an experienced team of DBAs. You will learn and assist the ongoing support, maintenance, and development of business-critical databases across multiple cloud-hosted Database Management Systems, including DB2, PostgreSQL, MySQL and SQL Server.
Social Security Scotland, an Executive Agency of the Scottish Government, is undertaking the largest and most complex IT and digital change programme since devolution. With a lifetime budget of over £300m, Social Security Scotland is delivering a social security system that will support the people of Scotland for decades to come. We aim to develop within Social Security Scotland, a positive and inclusive culture, which supports our people to flourish, by embedding a working environment where we all treat each other with dignity and respect, and recognise each other’s contributions.
An Application Operations Engineer maintains services and is responsible for conducting user and security administration.
At this role level, you will:
• monitor applications and be accountable for batch processes.
• in some organisations, carry out the duties of an end user computing engineer, such as fixing technical problems, maintaining hardware and liaising with the problem or incident manager.
DDaT Pay Supplement
This post is part of the Scottish Government Digital, Data and Technology (DDAT) profession and as a member of the profession you will join the professional development system. This post currently attracts a £5,000 annual DDAT pay supplement, applicable after a 3 months competency qualifying period. The payment will be backdated to your start date in the role. Pay supplements are reviewed regularly and there is one currently underway. Changes will be communicated when the review is concluded.
Main Duties
• Assist in the development, maintenance and ongoing support of various cloud-based database management technologies.
• Support database-related activities during system releases and disaster recovery events using pre-defined runbooks.
• Manage service components to ensure they meet business needs and performance targets.
• Implement changes based on requests for change.
• Support specific activities to improve development processes.
• Spot or identify obvious deficiencies.
• Investigate problems in systems, processes and services, with an understanding of the level of a problem (for example, strategic, tactical or operational).
• Contribute to the implementation of remedies and preventative measures.
• Assist in technical support activities and carry out agreed or routine maintenance and administration tasks.
• Show an awareness of the relevant subject matter and a high-level understanding of what it involves.
Further Information
Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at Recruitment@socialsecurity.gov.scot.
Location - Dundee or Glasgow
Hours - 35 hours per week
Closing Date - 7th April 2025 at 23:55
Reference - 850
Employment Type - Permanent
Overview
Are you an IT engineer with a keen attention to detail and excellent problem-solving skills? Do you have working knowledge of databases that you want to develop further, whilst gaining experience in other technologies (AWS, Linux, Jenkins, Ansible, Terraform, etc)?
Social Security Scotland are recruiting two Database Administrators to join an experienced team of DBAs. You will learn and assist the ongoing support, maintenance, and development of business-critical databases across multiple cloud-hosted Database Management Systems, including DB2, PostgreSQL, MySQL and SQL Server.
Social Security Scotland, an Executive Agency of the Scottish Government, is undertaking the largest and most complex IT and digital change programme since devolution. With a lifetime budget of over £300m, Social Security Scotland is delivering a social security system that will support the people of Scotland for decades to come. We aim to develop within Social Security Scotland, a positive and inclusive culture, which supports our people to flourish, by embedding a working environment where we all treat each other with dignity and respect, and recognise each other’s contributions.
An Application Operations Engineer maintains services and is responsible for conducting user and security administration.
At this role level, you will:
• monitor applications and be accountable for batch processes.
• in some organisations, carry out the duties of an end user computing engineer, such as fixing technical problems, maintaining hardware and liaising with the problem or incident manager.
DDaT Pay Supplement
This post is part of the Scottish Government Digital, Data and Technology (DDAT) profession and as a member of the profession you will join the professional development system. This post currently attracts a £5,000 annual DDAT pay supplement, applicable after a 3 months competency qualifying period. The payment will be backdated to your start date in the role. Pay supplements are reviewed regularly and there is one currently underway. Changes will be communicated when the review is concluded.
Main Duties
• Assist in the development, maintenance and ongoing support of various cloud-based database management technologies.
• Support database-related activities during system releases and disaster recovery events using pre-defined runbooks.
• Manage service components to ensure they meet business needs and performance targets.
• Implement changes based on requests for change.
• Support specific activities to improve development processes.
• Spot or identify obvious deficiencies.
• Investigate problems in systems, processes and services, with an understanding of the level of a problem (for example, strategic, tactical or operational).
• Contribute to the implementation of remedies and preventative measures.
• Assist in technical support activities and carry out agreed or routine maintenance and administration tasks.
• Show an awareness of the relevant subject matter and a high-level understanding of what it involves.
Further Information
Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at Recruitment@socialsecurity.gov.scot.