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Customer Service Advisor - Gosforth

Job details
Posting date: 12 March 2025
Salary: £12.91 to £12.91 per hour
Hours: Full time
Closing date: 19 March 2025
Location: Newcastle upon Tyne, Tyne and Wear, NE3 4Pl
Remote working: Hybrid - work remotely up to 3 days per week
Company: Search Consultancy LTD
Job type: Contract
Job reference: Req/661726_1741798128

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Summary

Hybrid working, £12.91 per hour with an increase in April, 38 days annual leave, 35hrs per week for an excellent work life balance.
7hrs shifts per day across Monday - Saturday between 8-6 (on Saturdays the latest you'll work is 3pm!)

Gosforth based, free parking, training for 5 week is office based, thereafter hybrid working if preferred.

Start dates available in March 2025

Duties:

  • inbound customer service
  • processing customer requests
  • verifying customer identity
  • updating customer records
  • reporting suspicious calls to the fraud department
  • providing a high standard of customer service



Initially you'll start on an agency contract for 6 months, with the view to move to a permanent contract where you will receive the below additional benefits:

  • 38 days annual leave AND paid well-being days
  • career progression
  • Private medical
  • 8% employer pension contribution
  • hybrid working
  • enhanced maternity/paternity (20 weeks full pay!)
  • and many more benefits!



Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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