Customer Service Advisor - Gosforth
| Posting date: | 12 March 2025 |
|---|---|
| Salary: | £12.91 to £12.91 per hour |
| Hours: | Full time |
| Closing date: | 19 March 2025 |
| Location: | Newcastle upon Tyne, Tyne and Wear, NE3 4Pl |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Search Consultancy LTD |
| Job type: | Contract |
| Job reference: | Req/661726_1741798128 |
Summary
Hybrid working, £12.91 per hour with an increase in April, 38 days annual leave, 35hrs per week for an excellent work life balance.
7hrs shifts per day across Monday - Saturday between 8-6 (on Saturdays the latest you'll work is 3pm!)
Gosforth based, free parking, training for 5 week is office based, thereafter hybrid working if preferred.
Start dates available in March 2025
Duties:
- inbound customer service
- processing customer requests
- verifying customer identity
- updating customer records
- reporting suspicious calls to the fraud department
- providing a high standard of customer service
Initially you'll start on an agency contract for 6 months, with the view to move to a permanent contract where you will receive the below additional benefits:
- 38 days annual leave AND paid well-being days
- career progression
- Private medical
- 8% employer pension contribution
- hybrid working
- enhanced maternity/paternity (20 weeks full pay!)
- and many more benefits!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age