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Project Support Officer | South London and Maudsley NHS Foundation Trust
| Posting date: | 12 March 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £44,806 - £53,134 per annum inclusive of HCAS |
| Hours: | Full time |
| Closing date: | 11 April 2025 |
| Location: | london, SE5 8AZ |
| Company: | South London and Maudsley NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 7040337/334-NCL-7040337-TA |
Summary
We are looking for a candidate who:
• Has proven experience in project management, including the ability to balance strategic oversight with hands-on execution.
• Is adaptable and capable of thriving in a dynamic, evolving programme environment with ambiguous and changing priorities.
• Possesses excellent organisational, interpersonal, and communication skills, enabling effective coordination of complex workstreams.
• Demonstrates a proactive and collaborative approach to relationship management with diverse stakeholders.
Career Progression pathways and development opportunities:
We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. In addition, we offer ongoing training and development in conjunction with the BCS membership.
Flexible working:
As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm, giving you the very best of good work life balance.
This role is in the Digital PMO which sits under the Digital Services Directorate. The Directorate utilises technology and digital solutions to empower our staff to work effectively and to improve the care our service users receive.
The postholder will report to the EPR Programme Manager (EPR PM) and work closely with multidisciplinary project workstreams, Digital and external departments / teams across the Trust as directed by the EPR PM.
Digital is based across various sites;
Maudsley
St Pauls
Bethlem Royal Hospital
Responsibilities
• Planning and Coordination:Develop and maintain project plans for communication and stakeholder engagement activities, ensuring alignment with the overall programme timeline and overarching strategies.
• Documentation:Create and maintain project documentation, including timelines, resource plans, and meeting minutes. Prepare and present findings to internal and external stakeholders.
• Stakeholder Engagement:Collaborate with internal and external stakeholders to gather requirements, provide updates, and address concerns effectively.
• Risk Management:Identify, document, and mitigate risks, ensuring programme continuity and success.
• Monitoring and Reporting:Track progress and prepare regular performance reports, escalating issues as necessary.
• Workstream Management:Provide operational support to workstreams, ensuring progress and maintaining schedules.
• Content Creation:Develop clear and concise communication materials, such as email updates, intranet posts, FAQs, and presentations.
• Feedback Mechanisms:Maintain and respond to stakeholder feedback via established channels, including the EPR email inbox.
• Stakeholder Engagement:Organise workshops and meetings to ensure feedback and stakeholder buy-in.
• Communications Plan Development:Support the development and execution of a comprehensive communication plan to inform and engage stakeholders.
• Change Management Support:Collaborate with the Change Management Leads to deliver communications that drive adoption and minimise resistance.
• Data Analysis:Collect and analyse clinical and operational data to generate actionable insights, including assessing the effectiveness of communication activities.
• Training and Resource Coordination:Collaborate with Digital Services managers to ensure sufficient resources and highlight training needs.
• Performance Monitoring:Evaluate and track project progress, providing recommendations for improvement.
This advert closes on Wednesday 26 Mar 2025