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CNS Paediatrics - Shared Care and Telephone Helpline
| Posting date: | 11 March 2025 |
|---|---|
| Salary: | £51,883.00 to £58,544.00 per year |
| Additional salary information: | £51883.00 - £58544.00 a year |
| Hours: | Full time |
| Closing date: | 24 March 2025 |
| Location: | Sutton, SM2 5PT |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9282-25-0236 |
Summary
For further information on this role, please see the attached detailed Job Description and Person Specification :- To provide a reliable and robust assessment every time a caller contacts the helpline for advice. To ensure that assessments are of a consistent quality with the use of a recognised evidence-based telephone triage tool (CCLG telephone triage tool kit). To provide advice and management to the patient and family according to the patients level of risk. Following Trust and service policies instigating the appropriate action and escalation of patients who require urgent assessment in an acute setting to those at lower risk managed by the primary care team or planned review. To provide advice and management to clinical professionals, following Trust and service policies for escalating concerns or seeking advice from others. To escalate any concerns regarding the care of patients care at home or in POSCU (including identification of cluster calls) immediately to the relevant clinical team. To ensure that the Paediatric Oncology Shared Care Units and community teams are advised to follow network and national guidelines for the treatment of acute illnesses and supportive care related to the patients treatment pathway. To role model and encourage high standards of documentation in the patients electronic records. To ensure all referrals to the Children and Young Peoples department are processed effectively and in a timely manner, participating in the collation of relevant information for diagnosis and on-going care. To provide a point of access and to collaborate on planned care for patients in Paediatric Oncology Shared Care Units (POSCUs) and the community from referral through diagnosis to end of treatment, facilitating effective communication to promote continuity of care. To maintain regular contact with the paediatric oncology team at St Georges Foundation Trust to support patients and their families transitioning between clinical services.