Housing Officer
| Dyddiad hysbysebu: | 11 Mawrth 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Ebrill 2025 |
| Lleoliad: | Wilmslow, Wilmslow |
| Cwmni: | Riverside |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 4142 |
Crynodeb
Job Title: Housing Officer
Contract Type: Secondment until May 2025
Salary: £33,487.46 (£35,168.63 is achieved after 12 months successful performance in the role)
Working Hours: Full time 35 hours per week
Working Pattern: Monday to Friday/ Hybrid
Location: Colshaw Farm Estate, Wilmslow
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Housing Officer
This post is for 9 months and will give an opportunity for the successful candidate to gain valuable experience working as a Housing Officer to cover a busy Housing Patch based in Cheshire Covering the Colshaw Farm Estate along with a small, dispersed area in the Greater Manchester and Trafford area. This role will require someone to maximise the economic viability, social sustainability, and self-sufficiency of the tenancies in their patch through targeted support, services, and action, establishing and maintaining strong relationships with customers, acting as an ‘Account Manager’, advocating for the customer to ensure that other teams are providing services to the expected level. This will be delivered through flexible, self-led and resourceful processes that enables the front-line worker to put customer first.
About you
We are looking for someone with a proven track record of delivering a high-quality customer service function, preferably in the housing sector including effective stakeholder management, both internally and external to the organisation. We require someone who also has a proven track record of successfully solving difficult problems and demonstrating initiative to proven activities.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Applications may close before the deadline, so please apply early to avoid disappointment.