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IT Support Engineer

Job details
Posting date: 11 March 2025
Salary: £22,000 to £40,000 per year
Hours: Full time
Closing date: 10 April 2025
Location: MK5 6LB
Remote working: On-site only
Company: Pulse IT Recruitment Ltd
Job type: Permanent
Job reference: 1025

Summary

IT Support Engineer / Service Desk Support Engineer (2nd & 3rd Line)

As a Support Engineer will be able to find & solve problems, or simply make changes where required to the project/product you are working on.

You will be comfortable in taking responsibility for the IT Support within the business, and have a passion for solving problems.

Our IT Support Engineers are an integral member of our team and are involved influencing the support of sophisticated solutions and ensuring their robustness. This is a superb time to join and be part of our growth.

You will have:

Soid experience as an IT Support Engineer within an MSP environment (Essential)
Experience in working to SLA’s .
Experience of supporting multi-site clients.
2nd - 3rd Line Support is essential.
A valid UK Driving License.
Desirable experience/qualifications:

Any Microsoft certification (MCSA, MCSE, VMware etc.)
Network Support (Ideally comprehensive Cisco Networking tools)
Technical Skills Required:

Office 365 / O365
Citrix and Hyper-V
Handheld device support
Windows Server
Active Directory / AD
MS Exchange
Firewalls
Network Support
As part of the role, you will be rewarded with the following:

An attractive starting salary!
A chance to learn new technologies & techniques
Personal training budget
A fun, dynamic working environment.
Excellent career progression
Regular salary re-views
Attractive holiday entitlement
Excellent work life balance

PLEASE NOTE:
Candidates MUST be currently based within 40 minute commuting distance to Milton Keynes by car.

Skills:

Office 365 / O365, Citrix and Hyper-V, Handheld device support, Windows Server, Active Directory / AD, MS Exchange, Firewalls, Network Support