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Administrative Support Executive Officer

Job details
Posting date: 10 March 2025
Salary: £30,975 to £35,678 per year
Additional salary information: National: £30,975 Inner London: £35,675
Hours: Full time
Closing date: 24 March 2025
Location: CF37 5YN
Company: Government Recruitment Service
Job type: Permanent
Job reference: 393090/2

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Summary

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. We are the UK's biggest public service department and administer the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. 

DWP has an excellent reputation for ensuring its work is underpinned by robust evidence and analysis. Analysts work flexibly, in multi-disciplinary, multi-site teams across the organisation, embedded within policy, operational and wider analytical teams, to develop DWP’s evidence base and provide analysis that supports key decisions underpinning Departmental policies and projects.

The In-House Research Unit (IHRU) sits in the Central Analysis and Science Strategy Unit (CASS) and carries out a range of high priority, qualitative research to support the design and delivery of DWP policies and services. CASS collaborates across DWP (and beyond) to put evidence at the heart of decisions. This means that the IHRU collaborates on projects with other analytical teams across the department, or the IHRU leads research projects from design, carrying out research and reporting findings. This role covers providing essential administrative support to IHRU researchers to effectively carry out their research.


The key responsibilities of the role will include but will not be restricted to:

  • Management of the administrative team (line management of up to 2 Administrative Officers, AOs).
  • Providing support to the administrative team with daily tasks and development opportunities.
  • Supporting researchers to deliver projects throughout the research stages by: recruiting participants, supporting with communications (including Gov.Notify letter system or Text Messaging Application), designing and developing Excel trackers, allocating fieldworker resource, procuring and monitoring incentives, and data anonymization.
  • Supporting the IHRU in general administrative tasks, for example setting up ad-hoc and re-occurring meetings, monitoring multiple inboxes, updating intranet pages, registered E-filling.
  • Procurement and budget monitoring, for example financial spend on training, research tools, incentives and travel.

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