Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Front Office Supervisor
| Dyddiad hysbysebu: | 10 Mawrth 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Ebrill 2025 |
| Lleoliad: | Birmingham, West Midlands |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Hilton Birmingham Metropole |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | HOT0BFQO |
Crynodeb
The Hilton Birmingham Metropole is now recruiting for a Front of House Supervisor to join the front of house team. With 790 guestrooms and an impressive collection of event and conference spaces, this is a busy property where Guest Satisfaction is key. Experience working in a bust hotel front office would be an advantage when applying for this role.
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
Hourly rate: £12.30/ hour increasing to £12.77/ hour in April 2025
Discounted membership to the on-site LivingWell Health Club
Free, healthy and high quality meals when on duty
Free car park
Grow your Career
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
Discounted dental and health cover
High street discounts: with Perks at Work
Subsidised Taxi between 12am and 7am
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Guest Experience Day: 1 night stay with breakfast and dinner
Modern and inclusive Team Member’s areas
You will join the Front Office team, working in the Reception area of the hotel.
You enjoy supervising and delivering front office operations smoothly and efficiently, dealing with guests’ queries and complaints, and creating memorable experiences for our guests and colleagues.
Are you an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have passion for exceptional customer service, excellent communication, coaching, and problem solving skills? Then this is the job for you!
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
A WORLD OF REWARDS
Hourly rate: £12.30/ hour increasing to £12.77/ hour in April 2025
Discounted membership to the on-site LivingWell Health Club
Free, healthy and high quality meals when on duty
Free car park
Grow your Career
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
Discounted dental and health cover
High street discounts: with Perks at Work
Subsidised Taxi between 12am and 7am
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Guest Experience Day: 1 night stay with breakfast and dinner
Modern and inclusive Team Member’s areas
You will join the Front Office team, working in the Reception area of the hotel.
You enjoy supervising and delivering front office operations smoothly and efficiently, dealing with guests’ queries and complaints, and creating memorable experiences for our guests and colleagues.
Are you an ambitious hotelier, with some experience leading a team or ready for your first leadership position? Do you have passion for exceptional customer service, excellent communication, coaching, and problem solving skills? Then this is the job for you!
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company