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Insolvency Client Advisor / Administrator

Job details
Posting date: 04 March 2025
Salary: £25,000 to £28,000 per year
Hours: Full time
Closing date: 03 April 2025
Location: Nottingham, Midlands, NG1 1AP
Company: IPS Group Limited
Job type: Permanent
Job reference: 55971605

Summary

Client Administrator – Insolvency Bonds TeamLocation: Nottingham (Hybrid – 3 days in the office, 2 days from home)

About the RoleThis is a permanent, full-time opportunity to join a specialist Insolvency Bonds Team. Working within a small team, you will manage a portfolio of clients made up of Insolvency Practitioners across the UK.

Key Responsibilities:

- Managing monthly spreadsheet submissions from clients, placing Bond cover, and reconciling premiums.
- Liaising with clients to resolve queries related to Bond cover and cases.
- Identifying risk exposures within your portfolio relating to new business, renewals, and client changes.
- Preparing new client and renewal documentation, including risk assessments.
- Updating internal systems with risk information and managing renewals.
- Managing workload efficiently to ensure excellent client service.
- Chasing overdue payments to maintain Bond cover.
- Keeping all documentation accurate and up to date.

About You:

- Experience in an office or administrative role is essential.
- Insurance experience is preferred, and those with Acturis experience would be ideal.
- However, candidates from a non-insurance background with strong attention to detail will also be considered.
- Strong customer service skills, with the ability to build professional relationships.
- Confident written and verbal communicator.
- Proficient in Microsoft Excel and database systems, with strong attention to detail.
- Experience with invoices and credit control.

This is an excellent opportunity for a detail-oriented professional looking to develop within a specialist team while benefiting from hybrid working.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.