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Civil Enforcement & Asset Maintenance Officer

Job details
Posting date: 04 March 2025
Salary: £27,711.00 to £30,060.00 per year
Additional salary information: Level 5:- £27,711 - £30,060 per annum, pro rata
Hours: Full time
Closing date: 01 April 2025
Location: North Somerset, South West England
Remote working: Hybrid - work remotely up to 4 days per week
Company: North Somerset Council
Job type: Permanent
Job reference: EATB0008

Summary

About Us

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.



The Role

The Parking Services Team are looking to recruit an Asset Maintenance/Civil Enforcement Officer who will be responsible for the maintenance of equipment, machines, signage, general cleaning and some light grounds work. Within the role there will be a requirement to make Safety and legal checks in car parks and also be expected to be able to do limited patrols of Council car parks and on street areas covered by parking enforcement. You will be involved with car park marshalling, assisting at events and enforcement of parking restrictions and Public Space Protection Order (PSPO) offences across the whole of North Somerset district. The role also covers placing temporary restrictions in car parks and the highway as required and ensuring bus lane infrastructure is in place and in good condition. You will operate as an individual and with other team members and act as a Council ambassador while being consistent and fair, offering help and guidance to the public over a range of topics. You will be expected to have excellent communication skills and be professional at all times particularly when dealing with potential confrontational situations. Full uniform and training provided.



Key Responsibilities:

Conduct regular inspections of parking assets to identify maintenance needs and ensure compliance with health and safety regulations.
Schedule and oversee routine maintenance and repair works, working closely with contractors and internal teams
Ability to gather and present evidence clearly and confidently
Ensure all parking infrastructure, including payment machines and signage, is functioning correctly and meets accessibility standards.
Respond promptly to maintenance issues and emergencies, providing technical solutions or escalating as needed
Manage inventory of spare parts and maintenance equipment
Enforcement of parking restrictions within car parks and on street areas across North Somerset
Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.



Work Style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.



This role falls into the category of Mobile Worker which means you can expect to work in the following way:



0-1 day in the office
Includes field workers who primarily work remotely.
Comes into the office for meetings or focused work. Virtual connections with the team are essential, with portable technology supporting work on the go.
About You

We are looking for an individual who is passionate about parking and who possesses the following skills and experience:

Essential Criteria:

Experience in asset maintenance, facilities management, or a related field
Strong knowledge of maintenance practices and health and safety regulations.
Ability to conduct site inspections and coordinate repair works
Excellent problem-solving skills and attention to detail
Effective communication skills, with the ability to liaise with contractors and stakeholders
Basic IT skills for record-keeping and reporting
What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment.

We offer:

Competitive salary and benefits
Flexible working arrangements
Local Government Pension
Opportunities for professional development
Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
Opportunity to purchase up to an additional 10 days annual leave each year
Dedicated in house Wellbeing Team
Salary sacrifice Cycle to Work and Electric Vehicle schemes

Contact Information

For further information about the role, please contact Scott, Asset Maintenance Supervisor, on 07776 170112.

Interview Date: To be confirmed

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.