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Part Time Customer Service Jobs in London, UK

Job details
Posting date: 02 March 2025
Salary: £13 to £15 per hour
Additional salary information: Performance based bonuses
Hours: Part time
Closing date: 01 April 2025
Location: W1F 9PB
Remote working: Hybrid - work remotely up to 3 days per week
Company: PJG Financial Limited
Job type: Permanent
Job reference:

Summary

PLEASE NOTE: We will only consider applicants who research our company Dot Dot Loans and provide a brief overview of what we do in their application.

This step is designed to confirm that applicants have a clear understanding of both the role and our company, while also helping us identify genuinely interested candidates as opposed to those submitting generic applications.
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Customer Service Representative – Dot Dot Loans
Location: London, UK
Job Type: Part-Time

Dot Dot Loans is a trusted financial services provider offering responsible and transparent lending solutions. We are committed to delivering exceptional customer service, ensuring that our customers receive the guidance and support they need.

We are looking for a Customer Service Representative to join our team in London. If you have excellent communication skills, a customer-first attitude, and a passion for helping people, we’d love to hear from you!

Key Responsibilities
✅ Handle customer enquiries via phone, email, and live chat or email in a professional and friendly manner.
✅ Assist customers with loan applications, account queries, and payment arrangements.
✅ Provide clear and accurate information about our products and services.
✅ Work closely with internal teams to resolve customer issues efficiently.
✅ Maintain accurate records of customer interactions and transactions.
✅ Ensure compliance with FCA regulations and company policies.

What We Offer
✨ Full training and career development opportunities.
✨ Supportive and inclusive work environment.
✨ Company benefits including pension scheme and wellness programmes.