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Operations Officer

Job details
Posting date: 27 February 2025
Salary: £28,580 to £33,624 per year
Hours: Full time
Closing date: 16 March 2025
Location: Kent, South East England
Remote working: On-site only
Company: The Duke of Edinburgh's Award
Job type: Permanent
Job reference: NTX1071317

Summary

We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.

Do you want to be part of that?

The Duke of Edinburgh’s Award (DofE) is a world leading youth charity which gives young people the chance to develop skills for work and life.

Our structured programmes of volunteering, physical and skills-based challenges inspire, guide, and encourage young people to widen their experiences and learn new skills.

Through a licensing process, we partner with youth organisations and support them in their delivery of our programmes to their young people. These organisations range from schools and colleges to local authorities, charities, secure units, and community organisations.

Through our current five-year strategy Youth Without Limits, we are working to ensure the DofE is open to all young people aged 14-24 across the UK, and that our participants reflect the most diverse generation of young people ever.

What is the role?

Working within our values and behavioural framework, this role involves closely managing the relationships of our partner organisations (known as Licensed Organisations – LOs) and ensuring LOs within your portfolio offer quality and inclusive DofE programmes to young people.

While managing these relationships across your portfolio area in NW Kent, Medway and Thurrock, you will also identify and develop new relationships with appropriate educational and community organisations to widen the access of the DofE to young people, particularly those who experience marginalisation.

You will be undertaking regular meetings, in person and virtually, engaging with a wide variety of stakeholders at different levels in partner organisations across your portfolio area. When not out at meetings, you will be working from home.

Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their future opportunities.

What are we looking for?

We are looking for a team player who has a passion for the development of young people and who will be enthusiastic, who can engage and influence a variety of stakeholders and who will be an authentic ambassador for the DofE.

You will need to have outstanding communication and interpersonal skills to engage with internal and external stakeholders and have the skills to inspire and influence them to enable young people to participate in DofE.

To undertake the role, you’ll need to be exceptionally organised, have the ability to prioritise your workload, meet deadlines and have excellent administrative skills, being both computer literate and competent in MS Office applications.

We are looking for someone who is flexible in their approach, has a positive outlook and who will actively contribute to our team.

The successful application should live within, or very close to, the portfolio area which covers North-West Kent, Medway and Thurrock.

What will you get in return?

The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.

You will be joining a team of empowered colleagues working together.

Our staff benefits package includes a generous pension contribution, an employee assistance program, a healthcare cash plan, and paid volunteer leave. You'll also receive 25 days of annual holiday, plus Bank Holidays, an extra 3 days of paid leave between Christmas and New Year, plus the opportunity to purchase additional leave. Additional benefits include access to a benefits discount website, a death-in-service benefit equal to 4x your salary, incapacity coverage, and comprehensive family and sick leave policies (Pro-Rata)

How to apply

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.

The deadline for applying for this role is midnight on the 16th of March 2025.

Online interviews will take place on the 25th & 26th of March via Teams.

Second Interviews will take place on the 1st of April 2025 in person, venue TBC.

The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references, checks covering any gaps of employment/education, confirm the ability to work in the UK and a health check.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us by email recruitment@dofe.org

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.