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IT Analyst (EUD)
| Posting date: | 27 February 2025 |
|---|---|
| Salary: | £135.20 per day |
| Additional salary information: | per day PAYE |
| Hours: | Full time |
| Closing date: | 28 March 2025 |
| Location: | WINCHESTER, SO23 8ZD |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Thames Valley BL 366056 |
Summary
What's involved with this role:
Temporary IT Analyst (EUD)
Job Ref: Thames Valley BL 366056
Pay Rate: £135.20 per day PAYE
Hours per week: 37.50 Monday - Friday, 08:00 - 16:00
Role Length: This opening assignment is for 2-3 months
City: WINCHESTER
Management Vetting and Security Check (MV and SC)
NB: Police Vacancy - only for candidates with a minimum of 3 years continuous UK address history. Please note that this vacancy is subject to a strict security vetting procedure.
Office based in Southampton, and may require additional travel to other sites across Hampshire. Full UK driving licence is essential
The role of IT End User Device (EUD) Analyst is to ensure a high standard of providing the customer with an excellent experience and resolving IT incidents, requests and problems within the agreed Service Level Agreements times.
Qualifications and Experience:
Experienced in providing an excellent customer experience to a client’s user base, providing support in line with business impact.
Experience in troubleshooting and resolving IT EUD incidents, requests and problems within the agreed Service Level Agreement’s.
Proven experience of supporting Windows 10, smartphones, laptops and desktops.
ITIL V3 Foundation or ITIL V4 equivalent (Desirable)
Experience using ServiceNow
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion.
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Job Ref: Thames Valley BL 366056
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.