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Patient Services Advisor

Job details
Posting date: 26 February 2025
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 12 March 2025
Location: Leicester, LE47ZX
Company: NHS Jobs
Job type: Permanent
Job reference: E0462-25-0007

Summary

To be the face of Spirit Primary Care for all patients and visitors both in-person and via telephone. To process patients as they arrive in surgery. Capture information from patients to appropriately triage either through the practices triage model or signpost to a more appropriate service for their care needs. Preparing the surgery for daily operationi.e.ensuring consultant rooms set up, reception tidy and operating as per daily check list. Supporting Clinical teami.e.receiving samples,chaperoning. Effective, timely & concise communication of messages to the appropriate team member toaction. Ensuringincoming correspondence e.g.prescriptions,post, privateworkisreplied to and / or redirectedwhere necessaryfor completion of process within defined and acceptable timescales. To carry out administrative related tasks and/or as delegated by the doctors and non-clinical staff.