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Duty Manager Hotel

Job details
Posting date: 26 February 2025
Salary: £30,000 to £36,760 per year, pro rata
Hours: Full time
Closing date: 14 March 2025
Location: Kensington, West London
Remote working: On-site only
Company: ROYAL GARDEN HOTEL LIMITED
Job type: Permanent
Job reference:

Summary


The key responsibilities of the Duty Manager include:
Providing a visible management presence while on duty
Supports operational teams and Heads of Department with guest complaints
To fully understand the operation of the fire panel and how to deal with activations in all situations
Reports all maintenance requirements and hazards in the workplace
Be familiar with the Hotel and Team Member Accommodation Fire Procedure and respond accordingly
Deal with disorderly guests, suspicious persons, undesirables, as necessary, including eviction from premises if appropriate
Support processes to ensure the delivery and maintenance of a positive safety culture
Support and carry out the necessary risk assessment on companies holding functions at the hotel ensuring that they hold to relevant paperwork to install any particular equipment
Fulfills any other duties when providing relief cover to the Security department
Participate in the leadership activity of the hotel
Be flexible in assisting around the Hotel in response to business and guest needs