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Medical Receptionist - 18 Hours Per Week
| Posting date: | 20 February 2025 |
|---|---|
| Salary: | £11.44 per hour |
| Additional salary information: | £11.44 an hour |
| Hours: | Full time |
| Closing date: | 03 March 2025 |
| Location: | Worcester, WR4 9TX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2955-25-0000 |
Summary
Receiving patients Consulting with members of the practice clinical teams Navigation of patients to correct services and triage appointments Be able to cover for annual leave/sickness when required Process appointment requests from patients by telephone and in person Deal with visit requests Process patients change of address computer data and medical records (have knowledge of practice area). Adhere to practice policies Any other tasks allocated by managers Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data