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SERVICE SUPPORT TEAM LEADER

Job details
Posting date: 20 February 2025
Salary: £25,992 to £28,163 per year
Hours: Full time
Closing date: 09 March 2025
Location: HU1 2AA
Company: Hull City Council
Job type: Permanent
Job reference: 32561

Summary

We are seeking an enthusiastic and experienced Team Leader to manage a busy service support team within legal services with proven management experience and development of staff working within an office/administrative environment.
The postholder will provide a versatile, high quality and efficient business support function and will be required to maintain and contribute to the development of effective practices and procedures within the legal business team and partners in the wider Legal Services & Partnership Directorate.
The successful candidate must have a ‘can do’ approach to the role, able to work effectively as part of a mutually supportive team and be committed to ensuring adherence to procedures and practices to delivering an efficient and effective support service. Knowledge of MS Office packages is essential
Main duties of the role:

Manage, motivate and mentor staff and apprentices confidently
Administrative support to ensure efficient operation of office and services
Oversee financial processes
Monitoring performance & provide management reports
Training – ensuring staff have skills to perform role
Development of Practice & Procedures to deliver an efficient front-line service
Wide range of administrative tasks related to this post

Attention to detail is a key skill and, as the nature of the work involved can be highly sensitive, the successful postholder must have a good understanding and appreciation of the need for always maintaining confidentiality.
There will also be a requirement to support senior management in accordance with service priorities and comply with statutory, business continuity and financial requirements.
The Job Description attached to this post is pending a review to reflect the duties as advertised so may vary slightly.
Please Note: This post is an office-based position only
For an informal discussion about the role, please contact Nadine Wharam, Assistant Business & Practice Manager on 01482 613233 or nadine.wharam@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
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