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Customer Service Representative

Job details
Posting date: 20 February 2025
Salary: £19,500 to £24,000 per year
Hours: Full time
Closing date: 22 March 2025
Location: LD8 2TN
Remote working: On-site only
Company: Agri Parts UK Ltd
Job type: Permanent
Job reference:

Summary

Customer Service Representative

Agri Parts UK Ltd is a well established, award-winning online retailer. We specialise in the sale of parts and accessories to the agricultural industry. Founded and based in the UK, we distribute products Globally through multiple sales channels. We pride ourselves in sourcing and retailing a growing range of quality products, backed by our established customer satisfaction and delivery metrics. Agri Parts UK Ltd is an industry recognised company with an ambitious vision of continuous growth and improvement. Focusing on our future, new and prosperous opportunities have arisen for individuals looking to join us on our journey. Our warehouse operation is based in Mid-Wales, where you would be required to work. Please visit www.apukonline.com to check out our ever-evolving range of products.

About the job

Applicants are invited to apply for the role of Customer Service Representative. The job will involve working with customers to take orders, and deal with product enquiries. This requires a level of social skills and a professional attitude towards the customer. The work will include replying to emails, answering the phone and using our computer inventory software.

The role will be permanent, full time: 5 days a week, 9am-5pm, Mon-Fri. This is an office based job and will require spending most of the time in an office environment, but will require you to also go into the warehouse on a regular basis. The applicant will need to be content with this. Wage will be dependant on experience and performance. If the successful applicant shows a good understanding of the role and works in a conscientious and diligent manner, there could be the opportunity of progression in the future within the company.

About the successful applicant

In the application stages the candidate will be required to show past examples of accuracy and good attention to detail. It will be important that they can demonstrate a good understanding of basic computer skills. Past experience in customer service is desirable however not essential. Social skills are also very important. On-the-job training will be given to the successful applicant. Due to the role being in a small growing company, reliability will be essential.

Key points:

Permanent, office based job
9am-5pm / Mon-Fri
Based near New Radnor, Mid Wales
Telephone Etiquette
High attention to detail and accuracy
Enthusiastic and reliable
Basic computer skills
Ability to learn new programs

Contacting us is easy. Apply through this platform or email recruitment@apukonline.com. We will get back to you promptly. We aspire to give you the best recruitment and employment experience possible.