Technical Support Officer
| Posting date: | 19 February 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 21 March 2025 |
| Location: | Tameside, OL6 6BH |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75685459 |
Summary
Contract Type: Permanent
Salary: Grade F. SCP 17 £30,060 - SCP 22 £32,654
Hours Per Week: 36 hours
Base Location: Tameside One
Assessment Date: To be arranged
The Role
Would you like to work in a busy team helping vulnerable and disabled people? If so, please read on.
An opportunity has arisen with the Housing Adaptations Team in Adult Services. We are seeking someone with drive and commitment to help deliver adaptations and oversee our service and maintenance contractor. Could this be you?
With a current Disabled Facilities Grant allocation exceeding £3M for this financial year and increasing to £3.5M in 2025/26, we are looking for candidates who are customer focused and able to achieve excellent results under pressure. The team is very busy and there is a constant flow of work, however you should find the work very rewarding in the knowledge that you are helping the most vulnerable in the borough.
About You
You need to be self-motivated, a team player, prepared to work under your own initiative and to act compassionately in a service area that deals with vulnerable clients.
Your role will be to help deliver lifting and hoisting equipment to clients. In some cases, you will clients with the application process associated with the Disabled Facilities Grant and the other discretionary adaptations grants we offer and keep them updated at all stages. We are also running a program of replacing all the equipment on the service contract and this will form part of the duties of the role until it is completed in early 2026 and so working closely with out in-house Occupational Therapist will be required.
In addition, you will oversee the day to day delivery of the service and maintenance contract and check that servicing and repairs are being carried out as per the specification and approve minor repairs outside the set limits.
Ideally you will have experience working in an adaptations environment, but it isn’t essential. We will train you
The post will be hybrid working with the opportunity to split your working week between office and home.
About Us
At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.
We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.
Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.
This position is subject to Basic Disclosure Procedures.
This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English.
Unfortunately, at this time we are not able to offer sponsorship.
We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.
Our rewards and benefits package can be viewed here
For further information about this role please contact the recruiting manager Jim Davies on 0161 342 3308 or jim.davies@tameside.gov.uk
Reference Number: DPT623
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