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Individual Conciliator
| Posting date: | 18 February 2025 |
|---|---|
| Salary: | £35,312 to £38,321 per year |
| Additional salary information: | Alongside your salary of £35,312, Advisory, Conciliation and Arbitration Service contributes £10,229 towards you being a member of the Civil Service Defined Benefit Pension scheme. |
| Hours: | Full time |
| Closing date: | 03 March 2025 |
| Location: | Nottingham, Mildenhall, Newcastle, Manchester, Fleet, Bristol, Birmingham, Leeds, Glasgow, Cardiff. |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | ACAS |
| Job type: | Permanent |
| Job reference: | 391242 |
Summary
Job summary
The key role for a Conciliation officer is to resolve potential or actual employment disputes that would otherwise result in an employment tribunal hearing.
Conciliators deal with potential and actual employment tribunal claims which can cover any area of employment law or employment relations. They don’t take sides, working instead to persuade all parties of the benefits of resolving disputes at an early stage. Their work involves discussing the strengths and weaknesses of cases with the parties concerned, with a view to reaching mutually satisfactory outcomes which are legally binding.
Job description
The accountabilities of this role are:
To facilitate and promote the positive resolution of workplace disputes involving individual employment rights or working relationships through settlement or withdrawal of potential or actual complaints to the employment tribunal.
To proactively manage and respond to allocated work, with the aim of resolving disputes at the earliest possible stage.
To contribute to the wider Acas mission of improving employment relations by identifying and exploring opportunities to raise awareness of the wider work of Acas, promoting other Acas services as appropriate.
Conciliation is in many cases undertaken by telephone but also face to face using digital platforms or occasionally in person to enhance the prospect of resolution. This involves discussing the case, the applicable employment law and influencing and negotiating with parties with a view to resolving the dispute.
As part of their development Conciliators are encouraged to train as Individual Mediator’s to support delivery Acas’ mediation services alongside their conciliation role.
Once you're trained, there are varied conciliation roles which may be open to you within IDR.
The key role for a Conciliation officer is to resolve potential or actual employment disputes that would otherwise result in an employment tribunal hearing.
Conciliators deal with potential and actual employment tribunal claims which can cover any area of employment law or employment relations. They don’t take sides, working instead to persuade all parties of the benefits of resolving disputes at an early stage. Their work involves discussing the strengths and weaknesses of cases with the parties concerned, with a view to reaching mutually satisfactory outcomes which are legally binding.
Job description
The accountabilities of this role are:
To facilitate and promote the positive resolution of workplace disputes involving individual employment rights or working relationships through settlement or withdrawal of potential or actual complaints to the employment tribunal.
To proactively manage and respond to allocated work, with the aim of resolving disputes at the earliest possible stage.
To contribute to the wider Acas mission of improving employment relations by identifying and exploring opportunities to raise awareness of the wider work of Acas, promoting other Acas services as appropriate.
Conciliation is in many cases undertaken by telephone but also face to face using digital platforms or occasionally in person to enhance the prospect of resolution. This involves discussing the case, the applicable employment law and influencing and negotiating with parties with a view to resolving the dispute.
As part of their development Conciliators are encouraged to train as Individual Mediator’s to support delivery Acas’ mediation services alongside their conciliation role.
Once you're trained, there are varied conciliation roles which may be open to you within IDR.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.