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Telecoms Service Advisor - Portsmouth
| Posting date: | 18 February 2025 |
|---|---|
| Salary: | £13.76 per hour |
| Hours: | Full time |
| Closing date: | 25 February 2025 |
| Location: | Havant, Hampshire, PO6 3LY |
| Company: | Professional Personnel Management Ltd |
| Job type: | Temporary |
| Job reference: | HW/Telecoms/PO9_1739874888 |
Summary
Job Title: Administrator
Location: Hospital in Portsmouth
Salary: £13.76 per hour
Shifts: Rotational, 16-week rota (Days, Nights, and Weekends)
Shift Times: 06:00-14:00, 09:00-17:00, 11:00-19:00, 14:00-22:00, 22:00-06:00
Job Description:
We are looking for a dedicated administrator in Portsmouth. In this role, you will be responsible for providing Portsmouth Hospitals NHS Trust with a highly efficient, effective, and courteous telecoms service, both over the phone and in person.
Key Responsibilities:
- Respond promptly to all emergency calls and alarms, including major incidents, fire, cardiac arrest, and flat baby alarms.
- Deliver exceptional customer service, handling inquiries with professionalism and care.
- Ensure that all information is accurately recorded and available as required.
- Provide essential support in emergency situations by ensuring all communications are handled swiftly and efficiently.
Requirements:
- Basic DBS Essential
- Experience in telephony is essential.
- Administrative experience with strong attention to detail.
- Competence in using Microsoft Office applications.
- Excellent verbal and written communication skills.
- Ability to demonstrate confidentiality and trustworthiness
This position offers a varied working schedule, including shifts during days, nights, and weekends, making flexibility a key requirement.
Please call on 01214508950 or email CV to aneika.osbourne@ppmrecruit.com