Director of District Valuer Services
| Posting date: | 18 February 2025 |
|---|---|
| Salary: | £76,000 to £117,800 per year |
| Additional salary information: | Non civil servants will be expected to start at the salary minimum if successful. Standard pay rules apply for existing civil servants. |
| Hours: | Full time |
| Closing date: | 09 March 2025 |
| Location: | Birmingham |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 391064/1 |
Summary
The Director of DVS provides high level strategic leadership to DVS. This will include developing strategies for different market segments, to deliver sustainable future revenue streams in the context of a challenging economic and operating environment. In addition to having experience of working in a surveying environment, successful delivery will also require the post holder to have strong commercial skills and effectively engage with key external clients and stakeholders.
This post holder reports directly to the VOA’s Chief Valuer and will be a member of the senior operational management team.
The post holder currently has line management responsibility for 10, who between them are responsible for circa. 460 people (see organisational chart on pg.9) in all 31 VOA locations in England, Wales and Scotland.
The VOA is at an exciting point in its transformation programme and there will be some significant changes to operational activity, so the leadership demand remains constant. The post holder will play a key role in planning and managing strong business performance across DVS, while modernising the way services are delivered in line with the Agency’s strategic objectives.
Within the wide span of responsibilities this role involves, key activities and accountabilities include:
- Leading the business development activity of DVS and managing key client Overseeing commercial bids to secure new contracts and revenue streams including face to face negotiations with Public Sector organisations. Ensuring that the necessary support functions are in place to enable successful delivery against client contracts and enhancing the Agency’s professional reputation.
- Accountability for performance across all DVS services, driving productivity and timeliness while embedding quality and service excellence. Working with DVS Senior Leadership Team to increase productivity, maintain stakeholder relationships and drive continuous improvement.
- Overseeing strategic operational planning, including decisions around work and resource deployment, maintaining sound income projections and business plans to ensure revenues are matched to resources and consistent service delivery to clients. Monitoring income against resources to ensure that DVS maintains its self- funding business model.
- Driving continuous improvement of our services by working with colleagues across DVS and the Agency to achieve excellence in service delivery coupled with high levels of customer satisfaction. Deploying feedback mechanisms to identify opportunities to deliver improved ways of working and provide operational excellence to our customers.
- Leading and developing teams across DVS, from highly technical property specialists to skilled Operational Support colleagues, in a geographically dispersed Developing and building the professional skills required for current and future challenges.
- Ensuring that new ways of working are effectively implemented across operations and that benefits from transformation programs are realised through improved productivity and performance, supporting the Agency in achieving value for money.
The role requires strong leadership skills to gain credibility and engagement from colleagues and stakeholders.
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