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Appointment Coordinator /Call Handler
| Posting date: | 17 February 2025 |
|---|---|
| Salary: | £29,485.00 to £31,088.00 per year |
| Additional salary information: | £29485.00 - £31088.00 a year |
| Hours: | Full time |
| Closing date: | 03 March 2025 |
| Location: | London, EC1V 2PD |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9273-25-0059 |
Summary
The post holder will be a member of the trusts Booking & Contact Centre team reporting to the Booking t Centre Manager. To manage the first appointment bookings for designated services, providing a professional, comprehensive and efficient service to the Trusts outpatient clinics based at City Road and its associated satellite units. To manage all GP referrals through the e-Referral System. To promote a positive image of the Trusts outpatient services through the provision of excellent customer service to patients, relatives/carers and external stakeholders, demonstrating a commitment to putting patient care first. To ensure high standards of data entry and quality are achieved and sustained across all services, in both paper and electronic record-keeping. To ensure adherence to the Trusts Access Policy at all times. To work as part of a large administrative team and provide cross- cover as and when required.