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Night Deputy Manager - Hostels
| Posting date: | 17 February 2025 |
|---|---|
| Salary: | £38,292 per year |
| Additional salary information: | We contribute 6.5% to your pension when you contribute 1.5% and offer 29 days annual leave. |
| Hours: | Full time |
| Closing date: | 02 March 2025 |
| Location: | London, UK |
| Remote working: | On-site only |
| Company: | Thames Reach |
| Job type: | Permanent |
| Job reference: | NDMH - 0225 |
Summary
Role: Night Deputy Manager - Hostels and Assessment Centres
Salary: £38,292 per annum
Hours: 37.5 per week
Location: Across three Assessment Centres / Hostels
Snow Hill Court – City of London (Assessment Centre)
Lambeth Assessment Centre – Lambeth (Assessment Centre)
Robertson Street – Clapham (Hostel)
Closing date: 02/03/2025
Interview date: 11/03/2025
Please note that this role is primarily evening and overnight work, with occasional day time work expected.
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Night Deputy Manager we’ll make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Night Deputy Manager join the teams at Lambeth Assessment Centre, Snow Hill Court and Robertson Street.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
Assessment Centres
Assessment Centres are fast paced services where people are referred in, usually from the street, and rapidly referred on to appropriate longer term accommodation. The services are short stay, and staff provide wrap around support and liaison with several external partners, including physical health, mental health, substance use and housing. Staffed 24 hours to ensure this quick turnaround, they are a key service to ensure people are off the streets and in stable accommodation.
Hostels
Thames Reach’s hostels are transitional spaces where a 24 hour staff team support people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs
You will be:
.Responsible for directly managing night staff across three services
.Ensuring that any incidents are well managed and the teams are supported with risk management with residents receiving a high level of support
.Foster a culture of high performance and continual striving to improve upon successes throughout your team
.Develop and ensure that Thames Reach policies and best practice are in place
.Liaise with management across the services to ensure a cohesive and consistent approach from day to night shifts.
You will have:
.A decisive and effective leader, able to work both autonomously and as part of a wider management team
.An excellent communicator able to form and maintain effective working relationships with all partners and colleagues
.Experience in directly managing staff, overseeing the management of others and ensure the services are well managed at night
.Excellent IT skills
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Bethan Adams at Bethan.Adams@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Salary: £38,292 per annum
Hours: 37.5 per week
Location: Across three Assessment Centres / Hostels
Snow Hill Court – City of London (Assessment Centre)
Lambeth Assessment Centre – Lambeth (Assessment Centre)
Robertson Street – Clapham (Hostel)
Closing date: 02/03/2025
Interview date: 11/03/2025
Please note that this role is primarily evening and overnight work, with occasional day time work expected.
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Night Deputy Manager we’ll make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Night Deputy Manager join the teams at Lambeth Assessment Centre, Snow Hill Court and Robertson Street.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
Assessment Centres
Assessment Centres are fast paced services where people are referred in, usually from the street, and rapidly referred on to appropriate longer term accommodation. The services are short stay, and staff provide wrap around support and liaison with several external partners, including physical health, mental health, substance use and housing. Staffed 24 hours to ensure this quick turnaround, they are a key service to ensure people are off the streets and in stable accommodation.
Hostels
Thames Reach’s hostels are transitional spaces where a 24 hour staff team support people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs
You will be:
.Responsible for directly managing night staff across three services
.Ensuring that any incidents are well managed and the teams are supported with risk management with residents receiving a high level of support
.Foster a culture of high performance and continual striving to improve upon successes throughout your team
.Develop and ensure that Thames Reach policies and best practice are in place
.Liaise with management across the services to ensure a cohesive and consistent approach from day to night shifts.
You will have:
.A decisive and effective leader, able to work both autonomously and as part of a wider management team
.An excellent communicator able to form and maintain effective working relationships with all partners and colleagues
.Experience in directly managing staff, overseeing the management of others and ensure the services are well managed at night
.Excellent IT skills
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
For further information please contact, Bethan Adams at Bethan.Adams@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.