Senior Duty Manager
| Posting date: | 14 February 2025 |
|---|---|
| Salary: | £31,500 per year |
| Hours: | Full time |
| Closing date: | 28 February 2025 |
| Location: | Manchester, Greater Manchester, M3 4FP |
| Company: | Science Museum Group |
| Job type: | Permanent |
| Job reference: | SMG03098_1739527954 |
Summary
Are you an experienced operational manager with an understanding of how to lead a team to achieve high standards? Would you be interested in working in one of Manchester's most unique visitor attractions?
About us
At Science Museum Group (SMG), our Operations teams are committed to providing a safe, accessible and engaging environment in our museums, making us truly open for all.
Helping us to continue achieving this goal, we are looking for a Senior Duty Manager at the Science and Industry Museum (SIM) to provide management support to the Operations team.
About the role
As Senior Duty Manager, you will lead a team of Duty Managers to provide exceptional operational support and ensure the Museum operations run smoothly all year round. You will support the Operations Manager and team with strategic management, planning, incident control and providing operational oversight during museum events.
This is a full-time (35 hours pw) role, on a permanent basis. In this role, you will work on a rota basis, working 1 weekend out of every 3. Shift times are 9.15am-5.15pm.
About you
You will bring experience of a management or supervisory position in an operations environment, with an understanding of how to support a team to deliver an exceptional experience for our museum visitors. You will bring some experience of leading a team to exceed targets, ideally in a commercial environment, and will hold strong organisational skills; able to manage various tasks whilst also responding to the daily operational requirements of the museum. As Senior Duty Manager, you will be an effective communicator, able to build solid working relationships with colleagues at all levels and bring your team around shared goals.
Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.
Applying
View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process or click 'Apply Online' to submit an application.
What we offer
Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.
- Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.
- Career growth. We offer enhanced support with personal and professional development.
- Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
- Health & Dental Insurance. Extra peace of mind, from day one.
- All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
- Colleague networks. Our colleague-led networks are an informal forum for colleagues to come together to discuss topics of shared interest and lived experience. They create a space for people to exchange ideas, discuss best practice, socialise and build a sense of community.
- Enhanced contributory pension. To support you in saving for the future.
- Interest-free loans. When you need a little extra cash for life events or home improvements.
- Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.
Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.