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Customer Service Administrator

Job details
Posting date: 14 February 2025
Hours: Full time
Closing date: 16 March 2025
Location: SK6
Remote working: On-site only
Company: Synergy Recruitment Ltd
Job type: Contract
Job reference: 32975-40915

Summary

Variety, Autonomy & a Supportive team...a great trio, right?

That is exactly what you will experience as the next Customer Service Administrator at this fantastic organisation.

You'll be an integral part of the business, joining a down to earth, friendly and caring team of 4, located in Stockport.

Managing your own accounts, building relationships, and processing orders from start to finish - no two days will be the same!

This is initially a 12-month maternity contract.

In order to be successful, you will have previous office-based customer service experience, and a good knowledge of Excel.

Details of the Customer Service Administrator role:

• Salary: Competitive
• Hours: 8.30AM - 5:15PM, Monday - Friday (with flexibility on start/finish times)
• Office based, Monday - Friday
• Free parking

Duties of the Customer Service Administrator:

• Managing and looking after your own set of accounts
• Processing and tracking your customers' orders
• Respond to any enquiries they may have and follow up to solve any problems with deliveries and returns
• Using Excel daily to record and track information and provide reports

Skills & Experience required for the Customer Service Administrator position:

• Customer service experience
• A confident telephone manner
• Knowledge of MS Word and Excel
• GCSE grades A- C (4 - 9) in English and Maths

If this sounds like the role for you, please apply with your CV today!