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User End Equipment Refresh Engineer (2nd Line Desktop Support)
| Posting date: | 13 February 2025 |
|---|---|
| Salary: | £29,970.00 per year |
| Additional salary information: | £29970.00 a year |
| Hours: | Full time |
| Closing date: | 14 February 2025 |
| Location: | MSE, SS0 0RY |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9390-25-0357 |
Summary
Please refer to the attached job description. Responsible for ensuring that all Incidents and Requests are dealt with by the support team in a timely manner and within agreed Service Level Agreements (SLA). Fully understand and advocate the use of ITIL principles such as Change Management, Incident Management, Demand Management, Problem Management Service Catalogue Management and Service Level Agreement Management in accordance to the local policies and procedures We look forward to your application.