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Operations Agent
| Posting date: | 13 February 2025 |
|---|---|
| Salary: | £24,000 per year |
| Hours: | Full time |
| Closing date: | 15 March 2025 |
| Location: | Newark, Nottinghamshire |
| Remote working: | On-site only |
| Company: | Future Prospects Group Ltd |
| Job type: | Permanent |
| Job reference: | FP37985 |
Summary
Operations Agent
Newark, Full time, Permanent
£24,000 per annum.
Future Prospects Group is hiring a full time Operations Agent for our Newark based client. Join a busy, welcoming team and learn new skills in an exciting industry.
THE ROLE
As an Operations Agent your role will involve:
Answering and returning telephone calls promptly
Responding to queries via a ticketing system and phone calls
Implementing new products/services for client
Liaising with third-party service providers effectively
Maintaining accurate CRM record
Managing project work within set deadline
Maintaining excellent relationships with clients
THE CANDIDATE
The ideal Operations Agent will be:
Proficient in Excel with strong IT skills
Excellent attention to detail
Customer service experience
Ability to meet deadlines and targets
Clear and confident phone manner
THE BENEFITS
28 days annual leave (inclusive of Bank Holidays) to increase with length of service
Subsidised café on site
Bonus day off for your birthday
Critical Illness cover
Life Insurance
Personal Health Insurance
Bonus day off for Christmas shopping
Free on-site parking
Casual office
Thank you for your interest in this vacancy and good luck with your application.
If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback.
The services of Future Prospects are those of an Employment Agency.
Newark, Full time, Permanent
£24,000 per annum.
Future Prospects Group is hiring a full time Operations Agent for our Newark based client. Join a busy, welcoming team and learn new skills in an exciting industry.
THE ROLE
As an Operations Agent your role will involve:
Answering and returning telephone calls promptly
Responding to queries via a ticketing system and phone calls
Implementing new products/services for client
Liaising with third-party service providers effectively
Maintaining accurate CRM record
Managing project work within set deadline
Maintaining excellent relationships with clients
THE CANDIDATE
The ideal Operations Agent will be:
Proficient in Excel with strong IT skills
Excellent attention to detail
Customer service experience
Ability to meet deadlines and targets
Clear and confident phone manner
THE BENEFITS
28 days annual leave (inclusive of Bank Holidays) to increase with length of service
Subsidised café on site
Bonus day off for your birthday
Critical Illness cover
Life Insurance
Personal Health Insurance
Bonus day off for Christmas shopping
Free on-site parking
Casual office
Thank you for your interest in this vacancy and good luck with your application.
If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback.
The services of Future Prospects are those of an Employment Agency.