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Head of Supported Housing

Job details
Posting date: 12 February 2025
Salary: £55,000 to £55,000 per year
Hours: Full time
Closing date: 02 March 2025
Location: LL31 9HL
Remote working: Hybrid - work remotely up to 5 days per week
Company: North Wales Housing
Job type: Permanent
Job reference:

Summary

Are you looking for a challenging, exciting and varied role that will enable you to use your housing expertise and people skills and to deliver excellent services?
North Wales Housing is a provider of supported housing, working to meet a range of housing needs.

We have embarked on a journey to significantly improve and stabilise our services and we are looking for someone with drive and determination who can help us achieve our ambitions.

The Package

• Salary up to £55k for an exceptional candidate
• Permanent, working 35 hours per week
• Agile Working -
• Minimum of 27 days annual leave, plus bank holidays
• Benefits platform with savings on groceries, high-street shopping, etc.
• Access to savings and low-cost loans through your local Credit Union
• Further studies support and career development opportunities
• Generous contributory pension scheme (up to 10%)
• Employee health assistance and cash plan scheme
• Discounted leisure facilities



The Role – Head of Supported Housing

As a member of the management team, reporting directly to the Assistant Director Communities, you will have the opportunity to shape and influence our future direction. Working collaboratively with colleagues and our partners, including local authorities, you will make a positive difference to the lives and futures of vulnerable adults. What could be more rewarding? If you have experience in social housing, leadership skills and the knowledge we are seeking, then we would like to hear from you.

As the Head of Supported Housing, you will:

• Lead the operational delivery of Supported Housing services, ensuring
alignment with NWH’s Corporate Plan and strategic priorities.
• Manage financial and resource planning, liaising with the Welsh Government
and local authorities on Homelessness and Supporting People payments and
monitoring returns.
• Develop and maintain strong partnerships with key stakeholders, including
local authorities, commissioners, funders, and partner organisations.
• Identify, develop, and implement new business opportunities that enhance and
expand our services.
• Oversee compliance with legislation, regulation, and best practice to ensure
the highest standards of service delivery.
• Lead, recruit, and develop a high-performing team, fostering a customer-
focused approach in a dynamic and evolving sector.


What we are looking for

To be successful in this role, you will have:


• Significant experience in developing and managing supported housing
services within a housing association or social care environment.
• Strong knowledge of the Housing Support Grant and its legislation, funding
requirements, and service provisions in Wales.
• Demonstrable experience in budget management, partnership working, and
strategic service development.
• Proven leadership and team management skills, with the ability to inspire and
develop staff.
• A strong understanding of the challenges facing vulnerable people, including
homelessness, mental health, and substance misuse.
• A track record of successful tendering and business development to enhance
supported housing services.
• The ability to engage with senior leaders and stakeholders, influencing policy
and funding decisions.
• A full UK driver’s licence and access to own transport.
• Welsh language skills are desirable.


If you are a strategic thinker and a compassionate leader with a passion for supported housing, we want to hear from you.


At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for a Basic DBS disclosure to be undertaken by our organisation.    
   
North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview.   
   

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.