Administrative Officer
Posting date: | 12 February 2025 |
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Salary: | £26,739 per year |
Hours: | Full time |
Closing date: | 26 February 2025 |
Location: | Falkirk, Falkirk County |
Remote working: | Hybrid - work remotely up to 2 days per week |
Company: | Scottish Courts and Tribunal Service |
Job type: | Permanent |
Job reference: | REQ00734 |
Summary
You will provide general administrative support to the various sections within OPG, to ensure the smooth running of all business on a daily basis.
Some of your key responsibilities will be
To review and register powers of attorney, guardianship orders and intervention orders made under the provisions of the Adults with Incapacity (Scotland) Act 2000.
To provide administrative assistance to investigation officers dealing with complaints or concerns raised in terms of the Act.
To process any change of circumstances relating to cases which have been registered.
To process any miscellaneous applications relating to guardianship order or powers of attorney.
To maintain the public register.
To provide information, advice and guidance to enquiries about the legislation and functions of the Public Guardian.
To allocate and prepare incoming mail for scanning and linking documentation as appropriate.
To make referrals under the Adult Support and Protection (Scotland) Act 2007 and maintain records thereof.
To provide case officers with assistance where appropriate.
To deal appropriately with customer complaints.
To process worldpay transactions.
To maintain the team mail box, actioning emails or distributing mail where appropriate.
To assist with the development and implementation of new practices and procedures to fulfil the functions of the OPG.
To carry out any other reasonable tasks set by line management.
Proud member of the Disability Confident employer scheme