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Communications Manager | University Hospitals of Leicester NHS Trust
| Posting date: | 12 February 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £46,148 - £52,809 per annum |
| Hours: | Full time |
| Closing date: | 14 March 2025 |
| Location: | Leicester, LE1 5WW |
| Company: | University Hospitals of Leicester |
| Job type: | Contract |
| Job reference: | 6935183/358-6935183-COR-BC |
Summary
The role of Communications Manager is a fast-paced and challenging one, working in one of the five biggest NHS Trusts in the country.
You will be part of a creative, friendly and passionate team, playing a vital role in the delivery of University Hospitals of Leicester NHS Trust's vision to be 'leading in healthcare, trusted in communities'.
With a strong focus on building and maintaining our internal relationships and delivering our business-as-usual communications service, the role will support a number of key campaigns and projects.
This post is critical in ensuring we deliver effective, high-quality communications that benefits our patients, colleagues and communities.
You can be sure your work with us will contribute to the delivery of high-quality care, being a great place to work, partnerships for impact, and research and education excellence.
As Communications Manager, you will line manage communications officers and a communications assistant. Together you will help to translate client asks into creative ideas and effective communications, both internally and externally.
The post holder will be required to deputise for the Head of Communications – Content and Channels, in their absence. This will include day-to-day management of direct reports and handling of communications across internal, external (including media) and digital communications.
The successful candidate will have experience in taking the lead on projects and be able to deliver stand-alone communications and campaigns from start to end. A strong communicator, you will be able to act as an adviser to colleagues across the Trust and have experience being the communications representative at a variety of multi-agency meetings.
As we are a busy hospital Trust, an understanding of crisis management and an ability to work effectively under pressure is desirable.
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Full details of the job can be found in the attached job description.
We communicate daily with a wide range of audiences including more than 17,000 colleagues, over one million patients, local and national broadcast and print media, local GPs, other NHS organisations and a wide range of stakeholders. We manage all official communications, PR, social media, website and intranet activity for the Trust.
The communications and engagement department also has a specialist medical illustration team that provide design and photography services to our many clinical areas, and a patient and community engagement team. Together we are responsible for the Patient and Public Involvement (PPI) agenda, along with the management of the Trust’s patient partners and public members. Key responsibilities in this role.
Communication consultancy – advise on and use internal and external communications channels to cascade and promote corporate messages to ensure the integrity of our channels is maintained and that our delivery standards are protected. Good news - work with internal stakeholders to source and develop good news stories and ensure that achievements, investment and excellence receive suitable external and internal publicity.
Campaigns – lead on the development and delivery of internal and external campaigns using insight and strong creative to ensure our campaigns reach and resonate with the right people to enhance the reputation of our Trust. Evaluation – measure reach, impact and return-on-investment through quantitative and qualitative methods to inform future strategies and support with internal reporting.
People management – day-to-day line management of Communications Officers and Communications Assistant, providing mentorship, advice and support to ensure they in turn effectively lead their own areas of responsibility, acting as an effective role model and ensuring that all aspects of performance, attendance, sickness absence, training and appraisal are addressed in accordance with Trust Policy.
Project Management - Work closely with the Head of Communications to ensure the workflow of communications activities are effectively managed and supported.
Publications - source and write copy appropriate to our channels. This will involve researching content, interviewing staff, drafting and editing copy, seeking the necessary approvals, proof-reading and where necessary, taking photographs.
Events management - support the Deputy Director of Communications and Head of Communications in organising and producing on site and virtual events, ensuring that relevant staff are fully briefed in order that messages land clearly and are understood. On call service - Take part in an out-of-hours on-call rota to provide the Trust with 24/7 communications support.
Work as part of the communications team to assist in dealing with adverse events and major incidents, in and out of hours.
This advert closes on Wednesday 26 Feb 2025