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Customer Services Executive, industrial capital equipment
| Posting date: | 11 February 2025 |
|---|---|
| Salary: | £28,000 to £35,000 per year |
| Additional salary information: | None |
| Hours: | Full time |
| Closing date: | 13 March 2025 |
| Location: | High Wycombe, HP12 3RQ |
| Remote working: | On-site only |
| Company: | Expert Employment |
| Job type: | Permanent |
| Job reference: | 2711 |
Summary
Customer Services Executive required to join an industrial engineering aftersales support team who support industrial capital equipment customers and maximise account revenue.
Requirements
Engineering Equipment after sales support experience.
School qualification or office based apprenticeship.
Role
Ensuring our customers have the best equipment ownership experience possible.
Develop a relationships with customers, understand their business industry and sell the appropriate services.
Upgrade and renew service and support contracts.
Own first line customer contact, telephone, email or other.
Relay customer service requirements efficiently to the Field Service Team.
Generate new Installation documentation for the service team.