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Customer Service & Telesales Representative

Job details
Posting date: 11 February 2025
Hours: Full time
Closing date: 13 March 2025
Location: Folkestone, Kent, CT21 4LR
Remote working: On-site only
Company: New Appointments Group Ltd
Job type: Permanent
Job reference: 46498_1739291282

Summary

You will play a key role supporting the internal sales team with identifying and generating new leads, booking appointments and building relationships with existing key and new accounts. This includes making outbound calls to prospect customers for new business opportunities to drive sales. Due to location based near Folkestone, you will need to be a car driver.

Key Responsibilities:

  • Proactively generate new leads
  • Develop existing and new accounts
  • Arranging and booking appointments for the internal B2B Sales team
  • Provide excellent level of customer service at all times
  • Liaise with the sales and service team
  • Deal with customer enquires
  • Explore new opportunities to drive sales
  • Data management on CRM system

The ideal candidate will have:

  • Proven track record in telesales/internal sales experience
  • Excellent verbal and written skills
  • Demonstrate effective client relationship
  • Proactive with a positive attitude and sales driven
  • Outstanding customer service skills
  • Professional telephone manner
  • Proficient in Microsoft Office

Benefits:

  • Monday to Friday 9am to 5pm (30 minutes unpaid lunch break)
  • Competitive salary, dependant on experience and discussed at interview
  • A yearly bonus structure
  • Company pension
  • 20 days holiday + 8 bank holidays

Please submit your CV in Word.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Email Mandy: m.potton@newappointmentsgroup.co.uk

Twitter: @nagforjobs